If you hear a greeting but the transfer fails it means the gateway cant handle REFER or has not been told to do so (assuming it is capable). Grand streams are not something I would ever use as a gateway, as they have been shown to be less configurable and don't strictly adhere to standards.
If you don't hear a greeting when dealing internally from a soft phone it is more likely to be a soft phone configuration. Again, you are not providing ANY configuration detail. -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! On Oct 7, 2012 11:06 AM, "文军" <[email protected]> wrote: > we use grandstream MGW now. I am afraid the issue is from AA itself. we > tried to use softphone to dial "100", there is no operator announcement. > And we dial another softphone to get VM indication with "to reach the > operator, dial 0 at any time", then we dial 0 to hear "please hold and > transfer your call ", after that there has no operator announcement either. > > > 在 2012-10-7，下午9:08，"Tony Graziano" <[email protected]> 写道： > > Explain what MGW is? Is it a hardware device or a sip trunk? It certainly > sounds like a NAT configuration or gateway configuration issue. If this is > a hardware gateway tell us what it is and how it connects to the network. > The wiki has good examples for Audiocodes and Patton PSTN gateways. > > > > On Sun, Oct 7, 2012 at 8:29 AM, 文军 <[email protected]> wrote: > >> We are running 4.6 now. >> >> >> ** ** >> >> *From:* [email protected] [mailto: >> [email protected]] *On Behalf Of *?? >> *Sent:* Saturday, October 06, 2012 9:12 PM >> *To:* sipXecs developer discussions >> *Subject:* [sipx-dev] Auto-Attendant Operator Announcement Not Work >> After Compiling from Source Code**** >> >> ** ** >> >> Hi, All, >> >> After compiling from source code on our Centos 6.3, everything goes well >> and we can make calls internally and externally. Whereas, we found the >> auto-attendant operator announcement could not be heard when call from PSTN >> MGW. When we dialed 100 (the default operator extension), we could not >> receive operator annoucement as well. >> >> Any help or suggeston ? Thanks in advance. >> >> Regards, >> >> J.W**** >> >> _______________________________________________ >> sipx-dev mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-dev/ >> >> >> _______________________________________________ >> sipx-dev mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-dev/ >> > > > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab > 2013! > <http://sipxcolab2013.eventbrite.com/?discount=tony2013> > > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ > > > _______________________________________________ > sipx-dev mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-dev/ > -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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