Hi Dave,

yes, Polycom site states the phones are compatible with 4.0.1. Actually 
I have downloaded the image from the models page.

Cristi

On 10/08/2012 06:09 PM, Dave Deutschman wrote:
> Cristi,
>
> You can check the Polycom support web site for firmware compatibility for
> each model of phone.  I would provide you the exact link, but there appears
> to be an issue with the Polycom web site right now.
>
> Sincerely,
>
> Dave Deutschman
>
> Sr. Director, Customer Services
> eZuce, Inc.
>
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Cristi Starasciuc
> Sent: Monday, October 08, 2012 7:32 AM
> To: sipXecs developer discussions
> Subject: [sipx-dev] Polycom SPIP 335 / 460 4.0.1
>
> Hi,
>
>
> has anyone managed to put a 4.0.X image on a SP IP 335, or SP IP 560?
> I have downloaded 4.0.1 (combined) and tried to put it on both phones
> (335 running Bootrom 4.2.1 and 560 running BootRom 4.3.1) but I keep getting
> Image not compatible with the phone error message. 335 recovers to previous
> app, 560 enters in infinite loop.
>
> They both are running fine 3.2.6 SIP.
>
>
>
> Thanks,
> Cristi.
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