Yes, you have to use an intermediate bootrom to upgrade the Polycom
handsets.

this is because starting in release 4.0 Polycom is combining the bootrom
and the firmware as one package. Keep this in mind when redoing the files
interface.

On Tue, Oct 9, 2012 at 4:03 AM, Cristi Starasciuc <[email protected]>wrote:

> Looks like updating bootrom to 5.0.1 (now called Updater) did the trick
> on both phones.
>
> On 10/08/2012 08:05 PM, Todd Hodgen wrote:
> > I did update a 550 to 4.0.1b quite some time ago.
> >
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]] On Behalf Of Cristi
> Starasciuc
> > Sent: Monday, October 08, 2012 7:32 AM
> > To: sipXecs developer discussions
> > Subject: [sipx-dev] Polycom SPIP 335 / 460 4.0.1
> >
> > Hi,
> >
> >
> > has anyone managed to put a 4.0.X image on a SP IP 335, or SP IP 560?
> > I have downloaded 4.0.1 (combined) and tried to put it on both phones
> > (335 running Bootrom 4.2.1 and 560 running BootRom 4.3.1) but I keep
> getting
> > Image not compatible with the phone error message. 335 recovers to
> previous
> > app, 560 enters in infinite loop.
> >
> > They both are running fine 3.2.6 SIP.
> >
> >
> >
> > Thanks,
> > Cristi.
> > _______________________________________________
> > sipx-dev mailing list
> > [email protected]
> > List Archive: http://list.sipfoundry.org/archive/sipx-dev/
> >
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> >
>
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>



-- 
Josh Patten
eZuce
Solutions Architect
O.978-296-1005 X2050
M.979-574-5699
http://www.ezuce.com
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