> regards, > Alan. > > Scott Lawrence wrote: > > On Thu, 2008-06-12 at 13:17 -0400, Alan van der Vyver wrote: > > > > > Hi! > > > > > > If I set up an extension (e.g. 300) and set it to forward a call to an > > > external PSTN number, like a cell phone, it works fine if I call > > > extension 300 from another extension on the system (e.g. 305) regardless > > > of whether extension 305 has permission to make the external call. > > > > > > From what I have been able to establish on the Wiki and from other > > > sources, this is how it is supposed to work and it is how I would expect > > > it to work. > > > > > > However, if I make a call from outside to the IVR and then dial > > > extension 300, it does not forward. I would like it to be able to do that. > > > > > > Is this an intentional restriction or have I set up something > > > incorrectly and, if the latter, where should I start looking to find out > > > what is wrong and how to fix it? > > > > > > > What version of sipXecs are you using?
On Thu, 2008-06-12 at 14:10 -0400, Alan van der Vyver wrote: > It is 3.10.0-012064. Then it _should_ work; in 3.10 you should be able to forward or transfer to anything you can call, using the same dial string or sip address. So.... the next step is to find out what's actually happening to your call. Read: http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewer When you call into the IVR, it will answer the call and then once it's collected the digits, will send a REFER message. That REFER message will cause the caller to send an INVITE, and it's what happens to that INVITE that you'll want to follow. -- Scott Lawrence tel:+1.781.229.0533;ext=162 or sip:[EMAIL PROTECTED] sipXecs project coordinator - SIPfoundry http://www.sipfoundry.org/sipXecs CTO, Voice Solutions - Bluesocket Inc. http://www.bluesocket.com/ http://www.pingtel.com/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
