On Fri, 2009-04-17 at 13:54 -0700, Luis Fernando wrote: > I’m trying to configure a distributed ACD system. I follow the steps > to configure a HA System and it works for incoming calls, but when an > agent tries to make an assisted transfer the server response with a > 500 SIP error, and sometimes its successful. > > I searched documentation about distributed ACD system but I didn’t > find it. > > Has somebody configure a distributed ACD system? > > Which minimal services require an ACD distributed server? I have > SIPRegistrar, PresenceServer, ACDServer, CallResolver-Agent, > ConfigAgent and SIPXProxy services.
The ACD can't be redundant - that's not supported. In 4.0 (beta is nearly done!) you can put the ACD on any server you want, but you can't have more than one. The transfer may or may not be related to your configuration - you'll have to describe what you did and what happened in more detail to figure that out. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
