All of the extensions in the hunt group are set to ring at the same time
(so adding more isn't increasing the amount of time).  I've adjusted the
ring time from 15-30 seconds.  This doesn't seem to matter.  Here is a
screen shot: http://www.garrettcounty.org/sipx/huntgroup.jpg

Once I add a 4th entry in the sequence - the incoming call from the
gateway doesn't get sent to 119 (auto attendant).


-----Original Message-----
From: Scott Lawrence [mailto:[email protected]] 
Sent: Monday, May 11, 2009 4:18 PM
To: Nathaniel Watkins
Cc: [email protected]
Subject: Re: [sipx-users] Hunt Group >3 extensions is not falling back
to an auto attendant

On Mon, 2009-05-11 at 15:56 -0400, Nathaniel Watkins wrote:
> The following scenario fails if I have more than 3 extension in my
> huntgroup and set a fallback destination as an auto-attendant:
> 
> Incoming call from an 8 port audiocodes fxo gateway is routed to a
> huntgroup (extension 111).  I have a fallback Destination of 119
> (which is an automated attendant).
> 
> Everything works fine if I dial the huntgroup directly (i.e. another
> ip phone).  When I route the call from the audiocodes gateway, the
> extensions all ring as expected.  However if there are more than 3
> extensions in the sequence the call does not get sent to the fallback
> destination of 119.  If I have 3 or less extensions in the Sequence it
> works properly.
> 
> Also, if I enter an external number (i.e. have it send it to my cell
> phone) it works as expected.

Check the timeout of the call in the gateway - how long do you set it to
ring at each destination and when does the gateway time out the call?
--------------------------------------------------------

 
This message and any files transmitted with it are intended only for the 
individual(s) or entity named. If you are not the intended individual(s) or 
entity named you are hereby notified that any disclosure, copying, distribution 
or reliance upon its contents is strictly prohibited. If you have received this 
in error, please notify the sender, delete the original, and destroy all 
copies. Email transmissions cannot be guaranteed to be secure or error-free as 
information could be intercepted, corrupted, lost, destroyed, arrive late or 
incomplete, or contain viruses. Garrett County Government therefore does not 
accept any liability for any errors or omissions in the contents of this 
message, which arise as a result of email transmission. 
 
 
Garrett County Government, 
203 South Fourth Street, Courthouse, Oakland, Maryland 21550 
www.garrettcounty.org
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users
Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users

Reply via email to