On Tue, 2009-06-09 at 14:00 -0400, Matt Keys wrote: > > I switched from a ACD queue to a hunt group. The group was picking up > calls for a while and then it would just stop. I restarted the box, > power cycled the MP-114, etc. It will still answer for a while and > then stop taking the calls. What steps do I need to take to find out > where the trouble is? I couldn't find anything about queues/hunt > groups specifically on the troubleshooting > (http://sipx-wiki.calivia.com/index.php/Troubleshooting) page. The > call flow comes in like this: > > PSTN -> Audiocodes MP-114 -> AutoDial extension 402 (hunt group) -> > receptionist 10, the rest of the phones 60.
When incoming calls stop getting delivered, make a call and extract a trace of that call. See where in the processing the signaling is messed up. Dale _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
