> In sipXconfig, go to the device, choose VOICE/CODECS > > Turn on volume persistence for handset/headset/handsfree, then send the > profile to the phone. After it reboots adjust the volume level for the > headset and handsfree, and it will remember it.
Thanks for the tip. The only issue I have with this is that the user will still need to change the volume back and forth, depending on if the call is internal or external. > We use primarily the 650/670 phones as we find the display information > too difficult to use on the smaller devices. I also find the display a little small. I didn't mention this in my last email, as it is very minor, but the quality of the display on the Polycom is not as good as the quality of the display on our 15 to 20 year legacy phones (bigger dots, harder to see from different angles). This isn't a big deal, but I did find it a little surprising. I chalked this up to getting an entry level phone, though. > I would think that these symptoms would indicate that the volume > of the landline gateway is set too low, rather than the volume > of the Polycom. If you're using an FXO gateway can you increase > the incoming volume on the gateway by a few decibels? I'm actually using an ITSP for landline calls. However, I originally came to a similar conclusion that you did. I thought that maybe the ITSP volume was set too low. I am currently testing with multiple ITSPs and I tried each to see if there was a difference in the volume level. Unfortunately, there was no noticeable difference between the different ITSPs. I then tried an outgoing call from the Polycom going out through ITSP #1 and then back into sipXecs through ITSP #2. I left a voicemail and listened to it. The volume level was still much higher from the Polycom than from our legacy phone. To me, it appears that the volume level of the phone is ideal only when the other side is using an Polycom (or similar quality phone). It is too low when coming from a legacy phone. Since most of our clients use legacy systems at a lower volume, it would be ideal if I could bump up the incoming volume level of ITSP, but I don't think this is possible. Also, audio normalization would be great, but I'm sure this would have a performance impact. Although having to change the volume consistently (or compromise on the volume level) for internal and external calls is a little annoying, it is do-able. I guess at this point our main concern is with the speakerphone level, which is insufficient at 100% if multiple people are in the room. I don't see any workaround for this. I'm still wondering if I'm the only one experiencing this problem, as I have not seen any other negative feedback about this. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
