>> >>> On 6/9/2009 at 2:33 PM, in message >> >>> <040d01c9e930$d152db20$73f891...@com>, > "Tim Byng" <[email protected]> wrote: In sipXconfig, go to the device, choose > VOICE/CODECS > > > > Turn on volume persistence for handset/headset/handsfree, then send the > > profile to the phone. After it reboots adjust the volume level for the > > headset and handsfree, and it will remember it. > > Thanks for the tip. The only issue I have with this is that the user will > still need to change the volume back and forth, depending on if the call is > internal or external. > > > We use primarily the 650/670 phones as we find the display information > > too difficult to use on the smaller devices. > > I also find the display a little small. I didn't mention this in my last > email, as it is very minor, but the quality of the display on the Polycom is > not as good as the quality of the display on our 15 to 20 year legacy phones > (bigger dots, harder to see from different angles). This isn't a big deal, > but I did find it a little surprising. I chalked this up to getting an entry > level phone, though. > > > I would think that these symptoms would indicate that the volume > > of the landline gateway is set too low, rather than the volume > > of the Polycom. If you're using an FXO gateway can you increase > > the incoming volume on the gateway by a few decibels? > > I'm actually using an ITSP for landline calls. However, I originally came to > a similar conclusion that you did. I thought that maybe the ITSP volume was > set too low. I am currently testing with multiple ITSPs and I tried each to > see if there was a difference in the volume level. Unfortunately, there was > no noticeable difference between the different ITSPs. > > I then tried an outgoing call from the Polycom going out through ITSP #1 and > then back into sipXecs through ITSP #2. I left a voicemail and listened to > it. The volume level was still much higher from the Polycom than from our > legacy phone. To me, it appears that the volume level of the phone is ideal > only when the other side is using an Polycom (or similar quality phone). It > is too low when coming from a legacy phone. > > Since most of our clients use legacy systems at a lower volume, it would be > ideal if I could bump up the incoming volume level of ITSP, but I don't > think this is possible. Also, audio normalization would be great, but I'm > sure this would have a performance impact. > > Although having to change the volume consistently (or compromise on the > volume level) for internal and external calls is a little annoying, it is > do-able. I guess at this point our main concern is with the speakerphone > level, which is insufficient at 100% if multiple people are in the room. I > don't see any workaround for this. > > I'm still wondering if I'm the only one experiencing this problem, as I have > not seen any other negative feedback about this. > > Polycom 650/670's are great for desktop phones, and the speakerphone is good. If a conference phone is what you need, the IP 7000 is awesome (speaking from experience).
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
