>and you sent the profile to the server as well? Yes. I have just solved the problem, though. I went through all of the Polycom configuration settings, looking for things that were different than the default settings. I found that the Primary & Secondary Registration Server Port were set to 5060, and the default was blank.
After blanking these fields out, the MWI works! I don't know if the default in sipX was changed from 3.10 to 4.0, or if I put these in at some point. Thanks for your help. Scott -----Original Message----- From: Tony Graziano [mailto:[email protected]] Sent: Wednesday, July 15, 2009 1:10 PM To: Scott Richesson; [email protected]; [email protected] Cc: [email protected] Subject: RE: [sipx-users] 4.0.1 Upgrade MWI and you sent the profile to the server as well? >>> "Scott Richesson" <[email protected]> 07/15/09 1:08 PM >>> Sorry... I wasn't very clear. Yes, I did send the new profiles (following the instructions in the wiki) to all of the phones after I did the sipX upgrade to 4.0.1. I implied from Michael's email that the Polycom config files are somehow generated differently based upon which firmware is installed on the server. Anyway... following Michael's advice. I just regenerated a config file with the 3.1.3C files active on the server instead of the 3.1.1C firmware file I have been using. I compared the before and after Polycom config files, and they were identical. Scott. -----Original Message----- From: Tony Graziano [mailto:[email protected]] Sent: Wednesday, July 15, 2009 12:02 PM To: Scott Richesson; [email protected]; [email protected] Cc: [email protected] Subject: Re: [sipx-users] 4.0.1 Upgrade MWI Scott - it certainly does matter. It reformats the configuration file and adds new features to sipxconfig for some phones (like polycom). if something is formatted incorrectly (like MWI) that function will not work, and is a VERY good idea to use a 4.x sipxconfig generated polycom config file on polycom 3.1x and up. It's on the wiki to send the profiles to both the server and the devices as part of the upgrade procedure. I'd recommend doing that to at least one phone to see if that solves the problem with that line, then roll the change out to the other phones. post back and let us know how it goes. >>> "Picher, Michael" <[email protected]> 07/15/09 11:49 AM >>> Yes, that does matter. -----Original Message----- From: Scott Richesson [mailto:[email protected]] Sent: Wednesday, July 15, 2009 9:24 AM To: Picher, Michael; Scott Lawrence Cc: [email protected] Subject: RE: [sipx-users] 4.0.1 Upgrade MWI I'm not sure if I resent the profile after I changed the firmware on the server. Would that matter? (Does the profile change based upon the firmware installed?) I definitely resent the profiles several times after the upgrade. Anyway, we have about 50 phones, and I ended up manually changing all of the MWI subscribe info on the lines to be the full SIP URL. We haven't run into any other problems. Thanks, Scott Richesson Cincinnati Fan -----Original Message----- From: Picher, Michael [mailto:[email protected]] Sent: Wednesday, July 15, 2009 5:39 AM To: Scott Richesson; Scott Lawrence Cc: [email protected] Subject: RE: [sipx-users] 4.0.1 Upgrade MWI After you upgraded the phone, did you resend all of the profiles with the new firmware files on the server? -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Scott Richesson Sent: Tuesday, July 14, 2009 10:18 AM To: Scott Lawrence Cc: [email protected] Subject: Re: [sipx-users] 4.0.1 Upgrade MWI 3.1.1C I just tried updating a phone to 3.1.3C. No change. Scott. -----Original Message----- From: Scott Lawrence [mailto:[email protected]] Sent: Tuesday, July 14, 2009 9:59 AM To: Scott Richesson Cc: [email protected] Subject: Re: [sipx-users] 4.0.1 Upgrade MWI On Tue, 2009-07-14 at 09:32 -0400, Scott Richesson wrote: > Last night, I was able to upgrade to 4.0.1. > > I’ve found 1 problem so far: > > I’m using Polycom phones. The MWI doesn’t work. The default MWI > subscribe (msg.mwi.1.subscribe="116") is set to the extension. > If I change this to the full SIP Url, the MWI works fine. > > So, I guess two questions: > > 1) Any idea what has gone wrong? > > 2) If not, is there a way to change the default for the subscribe > setting, so that I don’t have to force this into each phone profile? What version of the Polycom SIP application are you running? _______________________________________________ sipList Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/</[email protected]> </[email protected]> _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
