Hi now it's working fine...it is the problam with my xlite soft phone. Thanks for u r support
On Wed, Jul 15, 2009 at 1:49 PM, Tony Graziano <[email protected] > wrote: > What is your park extension number? You can't pick it up by dialing an > regular extension. > 1. Login to your system as superadmin.2. Go to Features>Call Park3. Add > Call Park Extension. Enable it, give it a name (no spaces), and a new > extension like "250 or something that is not used in your range. To test you > don't have to enable any of the options or change the music. Click OK.4. > Call in, have someone BLIND TRANSFER to it, TXFER, 8+250. Then pick it up by > dialing *4250. > I think you are still missing the concept. You need to pick it up according > to the park number you are assigning or transferring it to. I also think you > need to make sure you are blind transferring it or completing the transfer. > Just do a blind transfer so you don't confuse the system and hang up the > call. It sounds like the call transfer is not completing, based on the steps > you've indicated. > > Please make sure your call park is running under > System>Servers>choose_your_server". > > >>> naga raju <[email protected]> 07/15/09 1:42 PM >>> > Hi, > i tried same thing what u told it seems not working. > these are the steps i tried > 1. from 201 i dialedto 203 > 2.After established the call i am dialed xxxx call park extension from > 203.Then i got the MOH in 203.But i did't heard any MOH in 201. > 3. Then i dialed *4xxxx from 202 but it's showing error like wrong > extension. > > i have doubt about parking the call. Am i doing correctly? how i know > weather the call is parked or not?what about user 201 will he get MOH? > On Tue, Jul 14, 2009 at 11:18 PM, Dale Worley <[email protected]> wrote: > > > On Tue, 2009-07-14 at 22:59 +0530, naga raju wrote: > > > i have three users 201 ,202,203 all are using xlite soft phones. 201 > > > called to 203 then after establishing the call 203 put a call on hold > > > and continue the conversation from 201 by pressing the *4 xxxx (here > > > xxxx is call parking extension). But in 201 it's showing wrong > > > extension. If 201 press simply xxxx it's getting MOH. > > > > To "retrieve" a call using *4xxx, the call must first be "parked" by > > being transferred to the call parking extension. In your case, after > > the call from 201 to 203 is established, hone 203 should transfer the > > call to xxxx. Then phone 202 can retrieve the call by dialing *4xxx. > > > > > call pick up: > > > user 201 called to 203. While ringing the phone then i tried to pick > > > the phone by using *78203. It seems not working. In some forums they > > > are telling cal pickup is default on. > > > > That procedure should work. Please try it again, and if it fails, > > capture a snapshot of the failed call. Instructions on doing this are > > at > > > > > http://sipx-wiki.calivia.com/index.php/How_to_report_a_problem_with_sipXecs#Use_the_Issue_Tracker > > > > Dale > > > > > > > </[email protected]></[email protected]> >
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