>Subject: [sipx-users] How to diagnose Polycom Phone Freezing

> Following the update to sipx 4.0.1 and SIP 3.1.1 with ROM 4.1.1 (base
versions, not revisions) device files for Polycom 330 phones, users are
> reporting very frequent freeze - which occurs either during
conversation or simply when they come back to office.

> 1) which SIP & ROM would be more stable for Polycom 330s for sipx
4.01.

Your firmware appears to be too old. You need to upgrade to 3.1.2 or
later.
As Paul pointed out, Polycom SIP Application 3.1.3 has been released.
 
You can get it from:
http://polycom.com/support/voice/soundpoint_ip/soundpoint_ip670.html  

Please let us know if the problem goes away with the newer firmware.


Thanks
Huijun
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