Huh, very interesting conundrum indeed... My first response was that Functionality "B" should be the way it works... but after thinking about it for a second I'm not so sure.
If 202 rings an actual phone at a persons desk and the owner of extension 202 has control over their phone (or is the one that has to hear it ring) I am inclined to say that they should have the final word in the matter??? I know that if I set my ringer to ring no more than 10sec I would probably have a valid reason for that and wouldn't want others messing with my settings... On the other hand an admin might have a perfectly logical reason to trump the user that keeps screwing with the settings (situation specific I'm sure). How much work would it be to add a checkbox that acts as an override? So the default behavior would be Functionality "A" specified in the previous message but an admin could still override to achieve Functionality "B"? Jonathan Petersen <--- Likes to have cake and eat it too ;) Ontra LLC www.ontraonline.com -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of David Saint Sent: Tuesday, August 04, 2009 12:48 PM To: [email protected] Subject: [sipx-users] User expectation for call forward functionality Hi, A question came up during our code review as to what functionality the sipx users would expect in the following call forward scenerio: Configuration: User 201 Extension 201 will ring first for 5 seconds If no response forward to 202 ring for 30 seconds If none of the above answers the call will be forwarded to voicemail User 202 Extension 202 will ring first for 10 seconds If none of the above answers the call will be forwarded to voicemail Functionality "A" - user 203 calls 201 - 201 rings for 5 seconds - 202 rings for 10 seconds - call goes to voicemail Functionality "B" - user 203 calls 201 - 201 rings for 5 seconds - 202 rings for 30 seconds - call goes to voicemail My assumption was that the user would expect functionality "B", but maybe actual users would expect their phones to always ring for 10 seconds if they configured it for 10 seconds? Please let me know your opinion(s). Thanks... Dave. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
