Audio codes Mediant 1000 can handle the splitting of t.38 calls from your
voice calls.  They can route it to a fax server, or they have an integrated
fax server which is basically Windoze 2003 on a card.  It's their own
product, so it should integrate well.

T.38 has its issues over IP, in any implementation.  I've been impressed
with what Broadvox is doing, as they have developed some proprietary methods
of improving the reliability of T.38 over SIP.  However, you indicated your
calls were from a PRI, so I guess that doesn't matter for you.

Between what Tony has offered and this email response, that is two different
solutions for you.

BTW, You have probably seen legacy systems that handle this very well.  They
are out there, and everything I have seen, they are DSP hogs, that is
probably why you don't see a lot of them available - the cost of the
hardware solution to support it.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
[email protected]
Sent: Tuesday, August 11, 2009 1:49 PM
To: sipx-users
Subject: Re: [sipx-users] Dealing with combined voice/faxing

> Not a "great idea" to try to separate voice/fax calls. Using separate 
> DID's would be better.

That's just it, right now, users are used to being able to use just the
single DID for both voice and fax calls and that to me, really is unified
communications. 
Of course, the faxing portion takes up resources, which I don't want to take
away from the users so while I want voice/fax over the same DID, I want to
send each one to something different.

> Use a Patton PRI gateway, they work tremendously well. You can take 
> certain DID numbers and re-route to a FXS gateway, which could in turn 
> be used to dial a Multi-tech digit finder (rebroadcasts digits) 
> connected to a fax finder, giving you a diskless fax method (emailed as
pdf).

Problem is, if I use two DIDs per person, then that's not going to be an
issue, easy enough to route calls based on DID. But being able to
distinguish between a voice and fax call over the same DID and routing that
to a different server, that's my challenge at the moment.

> Easier still... host the faxing somewhere else. Noone seems to be able 
> to properly support t.38 yet, but if it comes in over PRI, you ought 
> to handle it as t.38 as far as you can.

I've had great luck with T.38 over SIP trunks to date, it's always worked. I
expected to have a lot of problems but still wanted to test it and I can't
say we've missed even one fax.

> We used to have fax to did over a siptrunk, but then the ITSP kept 
> breaking it.

Right, that is a problem for sure and yes, I'll be using PRI only so should
not have as many problems. I'll look into the Patton also, thanks for the
suggestion.

Mike


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