Again, happy to host a web site with forums for the sipx community, at no cost, 
if anyone wants to take me up on it.

Mike


On Wed, 12 Aug 2009 11:42:49 -0700, Jonathan Petersen wrote:
> I found the wiki and list very easily when getting started with sipXecs.  I
> 
> first arrived at the www.sipfoundry.org website and immediately started
> looking for the word documentation... because I didn't find that I looked at
> the menu options and discovered wiki... seems close enough so I checked it
> out (now there is a great sidebar addition that includes links to many
> relevant documentation sources).  Most of the information I needed to get
> started learning about the features and installation process were right
> there.
> 
> The first version I installed was having a little trouble with my test
> hardware, so I Google'd and found a note about manual setup which worked
> fine for me.  Later versions including the current 4.0.1 had no problem
> installing on my hardware.
> 
> At times I have found information on the wiki incomplete, dated, or just
> unclear and at that point have turned to the user's mailing list
> http://list.sipfoundry.org/mailman/listinfo/sipx-users, which I have found
> pretty responsive.  Especially if I hit it up first thing in the morning
> (west coast time) as a decent amount of people on the list are east
> coasters. I have made suggestions on the list of possible updates to the
> wiki pages that would help clarification and even offered to make them once
> I get correct information.
> 
> As a general preference I do find myself using Google to search the lists
> for specific information in which case I start out by using "site:
> sipx-wiki.calivia.com" and then whatever terms or keywords I am researching.
> If I don't find what I am looking for there, I turn to general Google
> searches.  There are not as many information sources on the web (*yet)
> dedicated to sipXecs but I think that will change fairly quickly as people
> jump on board and the community grows.
> 
> One thing that would be of great benefit to the sipXecs project is a forum
> site where others could read through troubleshooting dialogs and passively
> learn the building blocks of a successful install, or troubleshooting
> process...  this would help the process of converting the general tacit
> knowledge of the community into more explicit knowledge from the
> practical/applied side.  More specifically the cases where "I have followed
> the instructions and directions from the wiki multiple times, but am either
> missing some detail (that should be clarified) or my specific network
> configuration (something beyond the sipXecs box) is causing a lower level
> issue not allowing things to work as expected"
> 
> Not everybody coming to the project will have experience with SIP at the
> protocol level, or VoIP concepts in general and may have a hard time
> understanding what all of the GUI settings will do, or why they are there,
> or why they are required under one circumstance and not another.  It's not
> that people on the list don't know that... it just may be that it hasn't
> been captured in "context" to the extent where new users passively reading
> somebody else's experience can directly correlate it into explicit
> knowledge.
> 
> Jonathan
> 
> 
> Ontra LLC
> www.ontraonline.com
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Damian
> Krzeminski
> Sent: Wednesday, August 12, 2009 6:29 AM
> To: [email protected]
> Cc: [email protected]
> Subject: [sipx-users] good starting page for
> sipXecs(http://sipxecs.sipfoundry.org)
> 
> I found this comment from one of the users in JIRA:
> 
> http://track.sipfoundry.org/browse/XX-6270
> 
> "I am at my wits end with this system. I cannot find a How to anywhere for
> this. Asteriske, Trixbox etc, are all over the place with videos, forums
> etc, but this, now where. Am I looking at the right place? I am about to
> give up on this and go back to Trixbox."
> 
> I am not writing this caving under not so subtle pressure (BTW if anyone -
> especially Linsys users among us - can help Peter please respond) but I am
> surprised that it's difficult to find all the needed links to our lists and
> the wiki.
> 
> My favorite starting page is: http://sipxecs.sipfoundry.org
> 
> If you type "linksys" in the search box there it brings up wiki page and
> couple of issues that seem relevant to Peter's problem.
> 
> Unfortunately http://www.sipfoundry.org usually shows up at the top of the
> google search. It seems to be most useful for casual reviewer not for the
> users or developers.
> 
> For all you new sipXecs users out there: do you still remember your first
> experience when looking for help with sipx? How did you find this list? the
> wiki?
> D.
> 
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> 
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> List Archive: http://list.sipfoundry.org/archive/sipx-users
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> sipXecs IP PBX -- http://www.sipfoundry.org/


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