I found the wiki and list very easily when getting started with sipXecs. I first arrived at the www.sipfoundry.org website and immediately started looking for the word documentation... because I didn't find that I looked at the menu options and discovered wiki... seems close enough so I checked it out (now there is a great sidebar addition that includes links to many relevant documentation sources). Most of the information I needed to get started learning about the features and installation process were right there.
The first version I installed was having a little trouble with my test hardware, so I Google'd and found a note about manual setup which worked fine for me. Later versions including the current 4.0.1 had no problem installing on my hardware. At times I have found information on the wiki incomplete, dated, or just unclear and at that point have turned to the user's mailing list http://list.sipfoundry.org/mailman/listinfo/sipx-users, which I have found pretty responsive. Especially if I hit it up first thing in the morning (west coast time) as a decent amount of people on the list are east coasters. I have made suggestions on the list of possible updates to the wiki pages that would help clarification and even offered to make them once I get correct information. As a general preference I do find myself using Google to search the lists for specific information in which case I start out by using "site: sipx-wiki.calivia.com" and then whatever terms or keywords I am researching. If I don't find what I am looking for there, I turn to general Google searches. There are not as many information sources on the web (*yet) dedicated to sipXecs but I think that will change fairly quickly as people jump on board and the community grows. One thing that would be of great benefit to the sipXecs project is a forum site where others could read through troubleshooting dialogs and passively learn the building blocks of a successful install, or troubleshooting process... this would help the process of converting the general tacit knowledge of the community into more explicit knowledge from the practical/applied side. More specifically the cases where "I have followed the instructions and directions from the wiki multiple times, but am either missing some detail (that should be clarified) or my specific network configuration (something beyond the sipXecs box) is causing a lower level issue not allowing things to work as expected" Not everybody coming to the project will have experience with SIP at the protocol level, or VoIP concepts in general and may have a hard time understanding what all of the GUI settings will do, or why they are there, or why they are required under one circumstance and not another. It's not that people on the list don't know that... it just may be that it hasn't been captured in "context" to the extent where new users passively reading somebody else's experience can directly correlate it into explicit knowledge. Jonathan Ontra LLC www.ontraonline.com -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Damian Krzeminski Sent: Wednesday, August 12, 2009 6:29 AM To: [email protected] Cc: [email protected] Subject: [sipx-users] good starting page for sipXecs(http://sipxecs.sipfoundry.org) I found this comment from one of the users in JIRA: http://track.sipfoundry.org/browse/XX-6270 "I am at my wits end with this system. I cannot find a How to anywhere for this. Asteriske, Trixbox etc, are all over the place with videos, forums etc, but this, now where. Am I looking at the right place? I am about to give up on this and go back to Trixbox." I am not writing this caving under not so subtle pressure (BTW if anyone - especially Linsys users among us - can help Peter please respond) but I am surprised that it's difficult to find all the needed links to our lists and the wiki. My favorite starting page is: http://sipxecs.sipfoundry.org If you type "linksys" in the search box there it brings up wiki page and couple of issues that seem relevant to Peter's problem. Unfortunately http://www.sipfoundry.org usually shows up at the top of the google search. It seems to be most useful for casual reviewer not for the users or developers. For all you new sipXecs users out there: do you still remember your first experience when looking for help with sipx? How did you find this list? the wiki? D. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
