I think his problem is he setup 7 digit extensions and is trying to send to a number outside which fits his internal range. ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: Josh McDonald <[email protected]> Cc: [email protected] <[email protected]> Sent: Wed Nov 04 06:16:02 2009 Subject: Re: [sipx-users] Call Forwarding to External number. On Tue, 2009-11-03 at 16:18 -0800, Josh McDonald wrote: > I appear to be encountering some problems with forwarding to an > external number. > > > > This extension is setup with a DiD number so instead of your standard > 3 digit extension we have the full number in there. What I’m wanting > this extension to do is forward directly to an external number but for > some reason I get the message saying this extension is unavailable and > to leave a voice mail. If I set it to forward to an internal > extensions that works correctly. I’ve tried adjusting the time in > seconds from 1 – 30. I’ve tried toggling “If no response” or “At same > time” neither has an effect. > > > > The dial plan allows for this extension to dial externally and it has > no problems doing that. From what I understand enabling the permission > “Forward Calls External" is no longer required in 4.02 because the > forwarding rules go by the dial plan settings. You should be able to forward a user to any number that same user can call from an internal phone. Have you verified that if you set up a phone as that user that you can successfully dial the number you want to forward to? The user doing the forwarding does need to have permission to make the external call. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
