My 2 cents... bear in mind that I'm still running 3.10.x so I may not be quite 
up to date on some things, plus I have a very small setup so once I'm done 
configuring thing I can generally leave them alone for months...


-          Some extra back end options for phones, specifically volume 
settings. I have a bunch of Polycoms which work like champs, but when doing 
speakerphone it's almost impossible to get the gain settings right. My current 
course of action is to go into the shell, find the correct config file, then 
manually edit the various settings. Save, restart the phone, test. Someone else 
then goes into the GUI, changes some settings on that phone and then my config 
gets overwritten. I would imagine that I'm not the only one who has similar 
issues, especially when folks are using FXO gateways and the like. It would be 
great if there were some simple adjustments in the GUI.

-          CDR. I think that developing a full reporting system is outside the 
scope of the current roadmap. It's not a trivial thing, and there's lots of 
commercial packages out there. However, gettings those commercial packages to 
read SipX CDR format would probably be a challenge. I had a call reporting 
package which claimed to work perfectly with a Toshiba DK system and I spent 2 
weeks doing nothing but deciphering the CDR output from that then sending off 
parts to the developers to prove to them that they had their format all wrong. 
How about having SipX "emulate" CDR formats... so, for example, I could have 
SipX output CDR in the same format as Definity G3. That format has been around 
for years so I would imagine it's pretty pervasive by now.

-          An "extras" section for gateway config. Let's say I've configured an 
Audiocodes gateway via the GUI. For whatever reason I go to Audiocodes for 
support and they tell me I need the line "Setting X = 1" in my config file. If 
I could just copy and paste that into SipX instead of messing with the file on 
the gateway that would be pretty nifty. I realize it's easy to do on the 
gateway itself, but then we have one config in SipX and a different one in the 
gateway which always makes for an entertaining day.

Thanks

Pete Burgess







On 1/24/2010 1:21 PM, 
[email protected]<mailto:[email protected]> wrote:



1) 64 bit ISO install

2) Ability to automate and/or delegate CDRs. I either need to have a preset one 
emailed out to dept heads or give them the ability to log in and only see their 
employees data

3) PIN numbers for long distance authorization

4) Clean up CDR data. This has been said already. There is too much work to get 
them in a good format.

5) Better GUI based troubleshooting/diagnostics.

6) Sorry, had to add one more. Check box type option when user forwards to 
internal extension. This would let them select where it goes if nobody answers. 
Sometimes they want it to come back to their voicemail, sometimes they want it 
to go to the forward recipients voicemail. It would be nice for them to be able 
to accomplish this with a check box instead of explaining they need to ad 8XXX 
as a second forward if they want it to go to the other persons voicemail if 
nobody answers.

**Not included because I was told it is in 4.2 already. Better tools for 
external SSL certs.

Sent via BlackBerry from T-Mobile



-----Original Message-----

From: "Scott Lawrence"<[email protected]><mailto:[email protected]>

Date: Fri, 22 Jan 2010 16:23:34

To: sipXecs 
users<[email protected]><mailto:[email protected]>

Subject: [sipx-users] Simplify, Simplify, Simplify



As we begin to home in on release 4.2, we're starting to formulate plans

for what comes next...



First, I want to reassure the community - Avaya is very much committed

both to the SCS commercial product (see roadmap announcements made this

week), and to leading, contributing to, and materially supporting the

sipXecs open source project.  There most assuredly will be versions

beyond 4.2, and we're committed to making them better with every

release.



Which brings me to the Subject of this request for community input.  One

of the major strategic goals of the release after 4.2 is to make sipXecs

simpler.  Simpler to install, simpler to administer, simpler for end

users to use.  Nice goal, huh?  Motherhood is good, Apple Pie is very

good, and Simplicity is great - I'm glad we all agree :-)



Now comes the challenging part - what is simplicity?  We'd like to hear

what the community thinks...



Specifically, what are your top 5 suggestions for how to simplify

sipXecs?  For this thread, we are _not_ asking for what your favorite

missing power telephony features are (we'll do some of those too) - we

want to know how to make the features we've got easier to understand and

use.  What are the things that you have to jump through hoops to do

(especially if you have to do them more than once)?  What are the things

you constantly have to explain to users?  What are the things you know

how to do but it's just a little irritating ever time you have to do

them?  Try to think back to your first experiences - what was hard

before you knew what you were doing (newbies - this is your chance to

jump in and contribute even before you know what you're doing!) ?



This is not like those dumb Microsoft advertisements where one doofus

after another takes credit for Windows 7 (really - would anyone actually

want to take _credit_ for Windows?) - we really want to know.



I'm going to suggest one more thing for this thread - that developers

just read and not post.  In particular, in this thread: don't explain

that something our users think is hard is actually easy, or tell them

why it's hard, or suggest how we might fix it, or chime in here and now

with your ideas.  We'll have our turns to process all this more actively

later and elsewhere - this thread is about listening to our users pain.

Hear, be inspired, and get motivated.









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