1) 64 bit ISO install
2) Ability to automate and/or delegate CDRs. I either need to have a preset one 
emailed out to dept heads or give them the ability to log in and only see their 
employees data
3) PIN numbers for long distance authorization
4) Clean up CDR data. This has been said already. There is too much work to get 
them in a good format. 
5) Better GUI based troubleshooting/diagnostics. 
6) Sorry, had to add one more. Check box type option when user forwards to 
internal extension. This would let them select where it goes if nobody answers. 
Sometimes they want it to come back to their voicemail, sometimes they want it 
to go to the forward recipients voicemail. It would be nice for them to be able 
to accomplish this with a check box instead of explaining they need to ad 8XXX 
as a second forward if they want it to go to the other persons voicemail if 
nobody answers. 
**Not included because I was told it is in 4.2 already. Better tools for 
external SSL certs. 
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: "Scott Lawrence" <[email protected]>
Date: Fri, 22 Jan 2010 16:23:34 
To: sipXecs users<[email protected]>
Subject: [sipx-users] Simplify, Simplify, Simplify

As we begin to home in on release 4.2, we're starting to formulate plans
for what comes next...

First, I want to reassure the community - Avaya is very much committed
both to the SCS commercial product (see roadmap announcements made this
week), and to leading, contributing to, and materially supporting the
sipXecs open source project.  There most assuredly will be versions
beyond 4.2, and we're committed to making them better with every
release.

Which brings me to the Subject of this request for community input.  One
of the major strategic goals of the release after 4.2 is to make sipXecs
simpler.  Simpler to install, simpler to administer, simpler for end
users to use.  Nice goal, huh?  Motherhood is good, Apple Pie is very
good, and Simplicity is great - I'm glad we all agree :-)

Now comes the challenging part - what is simplicity?  We'd like to hear
what the community thinks... 

Specifically, what are your top 5 suggestions for how to simplify
sipXecs?  For this thread, we are _not_ asking for what your favorite
missing power telephony features are (we'll do some of those too) - we
want to know how to make the features we've got easier to understand and
use.  What are the things that you have to jump through hoops to do
(especially if you have to do them more than once)?  What are the things
you constantly have to explain to users?  What are the things you know
how to do but it's just a little irritating ever time you have to do
them?  Try to think back to your first experiences - what was hard
before you knew what you were doing (newbies - this is your chance to
jump in and contribute even before you know what you're doing!) ?  

This is not like those dumb Microsoft advertisements where one doofus
after another takes credit for Windows 7 (really - would anyone actually
want to take _credit_ for Windows?) - we really want to know.

I'm going to suggest one more thing for this thread - that developers
just read and not post.  In particular, in this thread: don't explain
that something our users think is hard is actually easy, or tell them
why it's hard, or suggest how we might fix it, or chime in here and now
with your ideas.  We'll have our turns to process all this more actively
later and elsewhere - this thread is about listening to our users pain.
Hear, be inspired, and get motivated. 




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