On Mon, 2010-02-01 at 13:38 -0800, Nathan Nieblas wrote: > I am running into some oddities with my IVR. A few weeks ago we > noticed that our Business Hours IVR is picking up calls outside normal > business hours. Looking through the logs on the system, it somehow > figured that Saturday during 7:30a to 5:00p is in my M-F schedule that > is configured on the AA and is matching the normal business hours > schedule. Enabling and disabling Saturday and Sunday seemed to resolve > the issue that day but it’s happened again on its own. Anyone ran into > this same issue?
We'll need a specific call trace to debug this. Set your proxy and registrar logging to INFO and reproduce the problem (you'll have to restart to make the logging change effective). If you can identify a specific call that was routed incorrectly, take a snapshot of your system with the log time window set to include that call and file an issue with the snapshot attached and some identification of which call in the snapshot was misrouted and what you think should have happened to it. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
