If you have uploaded wav files with a space in the file name for any of your 
AAs or ACD queues, they will be left out of the backup too.
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: "Scott Lawrence" <[email protected]>
Date: Sat, 06 Feb 2010 07:19:22 
To: Eric Varsanyi<[email protected]>
Cc: [email protected] users<[email protected]>
Subject: Re: [sipx-users] Device files missing on a restore

On Sat, 2010-02-06 at 02:10 -0600, Eric Varsanyi wrote:
> On SVN 17748, RPM install, running on FC12: I made a filesystem clone
> (same IP) of a working machine to a virtual test machine and upgraded
> it to SVN 17896. After adding some device files (polycom firmware,
> some unmanaged ringtones and .cfg files) through the UI on the
> original box I did a sipxecs backup on it then restored to the test
> machine using the UI restore function (right after a --database drop
> and sipxecs-setup). When it said it was done I rebooted.
> 
> The UI test machine came up without the device files unpacked into
> tftpboot but showing them as active in the UI. When I deactivated them
> there was no problem. When I tried to reactivate them the config
> server threw pages of stack trace (which I can dredge up if needed)
> into its log, the initial exception was a file not found exception
> trying to find the archive files to unpack in the sipxdata/upload
> directory.
> 
> I tarred up a copy of the /var/sipxdata/upload directory from the
> original machine and unpacked it on the test machine, then tried again
> to activate the files and everything worked fine.
> 
> I do not expect this is due to version skew between 17748 and 17896
> because the device files just aren't anywhere in the backup tars.
> 
> What I expected: that a sipxecs backup has all state I put into the
> system via the config UI and I don't otherwise need to make regular
> unix level backups of the server.
> 
> I looked through JIRA and the book and couldn't find anything that
> covers this, should I file a bug?

Yes, please do.  Good catch.

No need to attach a snapshot or anything - your procedure sounds easily
reproducible.



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