Yep. It took me a few minutes to figure out what went wrong after my restore. 
The only one that survived the restore was named test.wav. I renamed all my wav 
files with dashes instead of spaces, and verified those are successfully backed 
up now. 
Sent via BlackBerry from T-Mobile

-----Original Message-----
From: Eric Varsanyi <[email protected]>
Date: Sat, 6 Feb 2010 11:56:39 
To: <[email protected]>
Cc: Scott Lawrence<[email protected]>; [email protected] 
users<[email protected]>
Subject: Re: [sipx-users] Device files missing on a restore

I just noticed that this morning, my custom AA prompts are gone (it plays 
silence at least). I'll note that as well.

-Eric

On Feb 6, 2010, at 7:54 AM, [email protected] wrote:

> If you have uploaded wav files with a space in the file name for any of your 
> AAs or ACD queues, they will be left out of the backup too.
> Sent via BlackBerry from T-Mobile
> 
> -----Original Message-----
> From: "Scott Lawrence" <[email protected]>
> Date: Sat, 06 Feb 2010 07:19:22 
> To: Eric Varsanyi<[email protected]>
> Cc: [email protected] users<[email protected]>
> Subject: Re: [sipx-users] Device files missing on a restore
> 
> On Sat, 2010-02-06 at 02:10 -0600, Eric Varsanyi wrote:
>> On SVN 17748, RPM install, running on FC12: I made a filesystem clone
>> (same IP) of a working machine to a virtual test machine and upgraded
>> it to SVN 17896. After adding some device files (polycom firmware,
>> some unmanaged ringtones and .cfg files) through the UI on the
>> original box I did a sipxecs backup on it then restored to the test
>> machine using the UI restore function (right after a --database drop
>> and sipxecs-setup). When it said it was done I rebooted.
>> 
>> The UI test machine came up without the device files unpacked into
>> tftpboot but showing them as active in the UI. When I deactivated them
>> there was no problem. When I tried to reactivate them the config
>> server threw pages of stack trace (which I can dredge up if needed)
>> into its log, the initial exception was a file not found exception
>> trying to find the archive files to unpack in the sipxdata/upload
>> directory.
>> 
>> I tarred up a copy of the /var/sipxdata/upload directory from the
>> original machine and unpacked it on the test machine, then tried again
>> to activate the files and everything worked fine.
>> 
>> I do not expect this is due to version skew between 17748 and 17896
>> because the device files just aren't anywhere in the backup tars.
>> 
>> What I expected: that a sipxecs backup has all state I put into the
>> system via the config UI and I don't otherwise need to make regular
>> unix level backups of the server.
>> 
>> I looked through JIRA and the book and couldn't find anything that
>> covers this, should I file a bug?
> 
> Yes, please do.  Good catch.
> 
> No need to attach a snapshot or anything - your procedure sounds easily
> reproducible.
> 
> 
> 
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