The sipura is not sensng the hangup properly, it is misconfigured.
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
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----- Original Message -----
From: [email protected]
<[email protected]>
To: [email protected] <[email protected]>
Sent: Tue Feb 16 03:09:39 2010
Subject: [sipx-users] PSTN to Voicemail stays off hook for 5 minutes

Hello

I've set up a small SIPX setup at home, to have a play with it really and to
'unify' incoming calls via disparate means (voip and pstn) so they can be
answered on the same set of phones. We're also about to switch to sipX at
work.

So, the problem I'm having is that when a call comes in on the PSTN, and
rings out and goes to voicemail, there is always a five minute voicemail
recorded (with most of it silence) resulting in a 6MB email attachment.
Furthermore, the PSTN line is tied up for this five minutes even though the
caller has long since hung up.

I'm using a Sipura SPA-3000 as the PSTN gateway. It registers as extension
203 and routes calls to 301, which is a call hunt group (rings all phones).

After the caller has hung up, and before the PSTN line gets freed up, the
Active call list shows no calls active.

Does anyone have any ideas how I can fix this so it hangs up the PSTN line
when the caller disconnects, and the voicemail stops recording?

Note also that if the PSTN call is answered by one of our voip phones, and
both parties hang up, then the PSTN line is freed up. Does the Voicemail
system need to be told to hang up after a certain amount of silence, eg 10
seconds?

Thanks very much
Jesse

  Jesse Reynolds
  Virtual Artists Pty Ltd - http://www.va.com.au/
  Phone: 08 7120 7134 (Adelaide) or 02 9043 2288 (Sydney)   Mobile: 0414 669
790
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