I sent him the disconnect code for the unit for australia.
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----- Original Message -----
From: [email protected]
<[email protected]>
To: Jesse Reynolds <[email protected]>
Cc: [email protected] <[email protected]>
Sent: Tue Feb 16 14:56:33 2010
Subject: Re: [sipx-users] PSTN to Voicemail stays off hook for 5 minutes

I had this problem too with an SPA 3102. I could never get the linksys
firmware to properly detect CPC via the normal telco means (battery reversal
or loop drop). On the line I was using I could watch with a storage scope
and see the loop break for about 500ms but the SPA would just ignore it no
matter how I tried to configure it. A plain old panasonic answering machine
and a KXTA1232 key system had no problem detecting CPC on the same line.

I recorded a bit of my telco's reorder tone and ran it through Audacity to
find the duration and frequencies, then created a 'tone script' (mine ended
up as "4...@-30,6...@-30;4(.50/.50/1+2)" ) for the SPA so it could detect call
completion based on the busy signal. You also have to set 'Detect Disconnect
Tone' if you use this method.

This works fine but you hear a little reorder tone at the end of each
voicemail, not a big deal.

If your telco doesn't provide a reorder tone when a caller hangs up there's
also an option (at least on the 3102) to detect 'PSTN long silence', that
might work for you too.

IMO the Linksys/Cisco firmware for this product line is abandoned and buggy.

-Eric Varsanyi

On Feb 16, 2010, at 2:09 AM, Jesse Reynolds wrote:

> Hello
>
> I've set up a small SIPX setup at home, to have a play with it really and
> to 'unify' incoming calls via disparate means (voip and pstn) so they can
> be answered on the same set of phones. We're also about to switch to sipX
> at work.
>
> So, the problem I'm having is that when a call comes in on the PSTN, and
> rings out and goes to voicemail, there is always a five minute voicemail
> recorded (with most of it silence) resulting in a 6MB email attachment.
> Furthermore, the PSTN line is tied up for this five minutes even though
> the caller has long since hung up.
>
> I'm using a Sipura SPA-3000 as the PSTN gateway. It registers as extension
> 203 and routes calls to 301, which is a call hunt group (rings all
> phones).
>
> After the caller has hung up, and before the PSTN line gets freed up, the
> Active call list shows no calls active.
>
> Does anyone have any ideas how I can fix this so it hangs up the PSTN line
> when the caller disconnects, and the voicemail stops recording?
>
> Note also that if the PSTN call is answered by one of our voip phones, and
> both parties hang up, then the PSTN line is freed up. Does the Voicemail
> system need to be told to hang up after a certain amount of silence, eg 10
> seconds?
>
> Thanks very much
> Jesse
>
>  Jesse Reynolds
>  Virtual Artists Pty Ltd - http://www.va.com.au/
>  Phone: 08 7120 7134 (Adelaide) or 02 9043 2288 (Sydney)   Mobile: 0414
> 669 790
>
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