Robert,

Why this last reset of the ATA made a difference I do not yet know -
but as of now it is working as we would expect.

Thank you for your time and help.

-Max

On Mon, Feb 22, 2010 at 1:15 PM, Robert Joly <[email protected]> wrote:
>> Here's the registration for a Phone and the ATA. I'm going to
>> peak in the Linksys configuration for SIP configuration.
>>
>> sip:[email protected]       <sip:[email protected];x-sipX-nonat>        2214
>
> So, this device (presumably the phone) , if a remote device, has some kind of 
> STUN or ALG in the picture.
>
>> sip:[email protected]
>> <sip:[email protected]:15060;x-sipX-privcontact=192.168.15.101>
>> 771
>
> This device, presumably the ATA, does not have STUN or ALG, so it should be 
> capable of receiving incoming calls.  If that is not the case, could you 
> please send me a network capture of the problem?
>
> You can initiate a network capture but from the shell of your sipXecs box 
> with the following command:  tcpdump -n -nn -s 0 -i any -w net.cap
>
> While you have tcpdump running, reboot your ATA and once fully up, try to 
> call it.  Once this is done Press ctrl-c to stop tcpdump and e-mail me 
> directly net.cap along with a brief description of your observations.
>
>
>
>
>>
>> Thanks,
>> Max
>>
>> On Mon, Feb 22, 2010 at 1:05 PM, Robert Joly <[email protected]> wrote:
>> >> Robert,
>> >>
>> >> I removed the STUN configuration from the ATA and reset the device.
>> >> The behavior is the same.
>> >
>> > What about the Linksys router, any SIP ALG lurking in
>> there?  Can you go in sipXconfig under
>> diagnostics->Registrations and tell me what the registration
>> contact looks like for your ATA?  Basically, if you see a
>> 'sipx-nonat' in there, a SIP ALG in the router or a STUN
>> client in you ATA is at work.
>> >
>> >
>> >>
>> >> -Max
>> >>
>> >> On Mon, Feb 22, 2010 at 12:36 PM, Robert Joly
>> <[email protected]> wrote:
>> >> >> Hello,
>> >> >>
>> >> >> I have a sipx server running on a statically assigned public ip
>> >> >> address. I need to support far end NAT for remote users
>> >> (ATAs behind
>> >> >> a home firewall). I have a Grandstream HT 286 that we are
>> >> >> experimenting with. Initially I connected the ATA to our
>> >> office DHCP
>> >> >> network, autoconfigured the device from the config server
>> >> (tftp) and
>> >> >> everything works fine. Moving the ATA behind a linksys
>> router and
>> >> >> receiving a DHCP assigned NAT'd address the device can
>> >> still connect
>> >> >> to tftp, register with sipx, make outbound calls to the
>> PSTN and
>> >> >> internal extensions, but cannot receive calls from internal
>> >> >> extensions.
>> >> >>
>> >> >> Servers -> <server> -> NAT -> Use STUN System -> Internet
>> >> Calling ->
>> >> >> NAT Traversal -> Enable NAT Traversal
>> >> >>
>> >> >> <phone> -> SIP -> STUN Server -> "stun01.sipphone.com"
>> >> >
>> >> > The recommendation is to disable any NAT traversal
>> technologies in
>> >> > routers and endpoints including STUN and SIP ALGs.  Please
>> >> be sure to
>> >> > disable such things in your ATA and Linksys and retry.
>> >> >
>> >>
>> >
>>
>
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