On Thu, 2010-03-11 at 14:40 -0600, Josh Patten wrote:
> 
> Migrating a 30+ user department off an old Norstar to sipX is
> difficult because of the "line" mentality. The front desk operator
> receives a call, places it on hold and pages(ewww!!) the desired party
> telling them to "pick up line 1" at which point the party the call is
> destined for presses the "Line 1" key and begins talking.
> 
> This is so heavily rooted in their mindsets that they absolutely
> detest doing anything different. 

In 4.2 there are shared lines, so they'll get the old system back.


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