> OK, I'm trying to set up Pidgin. > > I have a "sandbox" DMZ for testing. On this DMZ are the > sipXecs server (4.2), A Windows PC (for admin and to run > Pidgin), and a phone (Polycom IP550). > > I did a fresh install of 4.2, told sipXecs to be the DNS and > DHCP server, and imported the user and phone list from our > "live" sipXecs server (4.0.4) > > I verified with nslookup that the DNS server is working > correctly, and returning SRV records both for SIP and XMPP. > > I installed Pidgin, and configured the account as: > Protocol: XMPP > Username: 12 (my extension) > Resource: (blank - should something be here?) > Password: (My SIP Password from my sipXecs user page) Local > Alias: (blank) > > I left everything on the Advanced tab at the default values. > > When I try to enable the account, it prompted me to accept > the certificate (the info on the certificate shows the > correct hostname of the sipXecs server), and then came back > as "Not Authorized"
The first thing to check when you get authorization issues is the password. The IM password is NOT the same as the SIP password. There is a dedicated field to configure the IM password under User->Instant Messaging. If you left it blank, the Username (12) will be your default password. > > I tried: > - Changing Username to "mailto:[email protected]" (gives "Invalid XMPP ID") > - Changing Connect Server to the hostname of the sipXecs > server (no change in symptoms) > - Changing Connect Server to the IP Address of the sipXecs > server (no change in symptoms) > - Unchecked "Require SSL/TLS" (no change in symptoms) > > > Can someone give me a quick rundown on the proper settings? > > -- > Mike Burden > Lynk Systems, Inc > e-mail: mailto:[email protected][/email] > Phone: 616-532-4985 > > _______________________________________________ > sipx-users mailing list [email protected] List > Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
