> OK, I'm trying to set up Pidgin.
> 
> I have a "sandbox" DMZ for testing.  On this DMZ are the 
> sipXecs server (4.2), A Windows PC (for admin and to run 
> Pidgin), and a phone (Polycom IP550).
> 
> I did a fresh install of 4.2, told sipXecs to be the DNS and 
> DHCP server, and imported the user and phone list from our 
> "live" sipXecs server (4.0.4)
> 
> I verified with nslookup that the DNS server is working 
> correctly, and returning SRV records both for SIP and XMPP.
> 
> I installed Pidgin, and configured the account as:
> Protocol:  XMPP
> Username:  12  (my extension)
> Resource:  (blank - should something be here?)
> Password:  (My SIP Password from my sipXecs user page) Local 
> Alias:  (blank)
> 
> I left everything on the Advanced tab at the default values.
> 
> When I try to enable the account, it prompted me to accept 
> the certificate (the info on the certificate shows the 
> correct hostname of the sipXecs server), and then came back 
> as "Not Authorized"

The first thing to check when you get authorization issues is the password.  
The IM password is NOT the same as the SIP password.  There is a dedicated 
field to configure the IM password under User->Instant Messaging.  If you left 
it blank, the Username (12) will be your default password.  



> 
> I tried:
> - Changing Username to "mailto:[email protected]"; (gives "Invalid XMPP ID")
> - Changing Connect Server to the hostname of the sipXecs 
> server (no change in symptoms)
> - Changing Connect Server to the IP Address of the sipXecs 
> server (no change in symptoms)
> - Unchecked "Require SSL/TLS" (no change in symptoms)
> 
> 
> Can someone give me a quick rundown on the proper settings?
> 
> --
> Mike Burden
> Lynk Systems, Inc     
> e-mail: mailto:[email protected][/email]  
> Phone: 616-532-4985
> 
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