On 10-05-05 10:24 PM, Norman Branitsky wrote:

Commenting on my own post:
I called from one extension to another and the voicemail recorded over 
20 seconds and
did not disconnect. So the Gateway appears to be the culprit.
Gerald Drouillard said he was having the same problem with a 
google/gizmo gateway.
So, should I upgrade the AudioCodes firmware?
> Since upgrading from 4.0.4 to 4.2 this past Sunday,
> I have received many complaints that callers are disconnected
> after only a short time while recording a voicemail message.
> I just tested it myself. The recordings consistently disconnect after
> just 10 seconds.
>
> I'm using the same AudioCodes MP-118 FXO device running 5.2 firmware
> that I have been using since 2007.
> I have firmware version 5.6 available but I didn't want to install it at
> the same time I was upgrading to 4.2. I also have version 5.8 - my
> supplier says he can't find any information about the existence of 6.0
> even though sipXecs claims to support 6.0.
>
> Is this an AudioCodes problem? Should I upgrade to 5.6? 5.8?
> If so, why did it just show up after switching from 4.0.4 to 4.2?
> Should I call directly from one extension to another and see if the
> voicemail disconnects as the AudioCodes gateway wouldn't be involved
> in this connection?
>
> I spent a lot of time comparing the existing AudioCodes configuration to
> the one I built in the Gateway Management section of sipconfig 4.2.
> There appear to be some differences between the current settings and the
> sipconfig defaults.
>    
-- 
Norman Branitsky                                 +1 416.798.7948
Cherniak Software Development Corporation   Fax: +1 416.798.0948
509-2001 Sheppard Avenue East        [email protected]
Toronto, ON M2J 4Z8              sip:[email protected]
Canada                           http://www.CherniakSoftware.com

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