Michael,
 
thanks! that solved the problem I had to enable (101110 Expedited Forwarding 
(EF) PHB) which is the same as DSCP 46 (express forwarding).

This is easily turned on in Netgear too..




-----Original Message-----
From: "Picher, Michael" [[email protected]]
Date: 05/14/2010 08:31 PM
To: "Todd Hodgen" <[email protected]>, "Josh Patten" 
<[email protected]>, [email protected]
Subject: Re: [sipx-users] Polycom IP HD 550 echo problem

   Again, echo is not a QoS problem…  jitter and drop-outs are.
 
The Polycoms are set for default of DSCP 46 (express forwarding).  You need to 
enable QoS on your network switches…  and make sure that DSCP 46 traffic is 
going into the low latency traffic queues.
 
If you have an HP switch this is very east…  ‘qos type-of-service 
diff-services’.
 
If you have something else…  good luck J
 
From: [email protected] 
[mailto:[email protected]] On Behalf Of Todd Hodgen
Sent: Friday, May 14, 2010 1:18 PM
To: 'Josh Patten'; [email protected]
Subject: Re: [sipx-users] Polycom IP HD 550 echo problem


 
I think a good understanding of echo and where it comes from is helpful.
 
http://www.ditechnetworks.com/learningCenter/echoBasics.html
 
It will likely change your perspective of where to search for it.
 
From: [email protected] 
[mailto:[email protected]] On Behalf Of Josh Patten
Sent: Friday, May 14, 2010 6:23 AM
To: [email protected]
Subject: Re: [sipx-users] Polycom IP HD 550 echo problem


 
Generally phones on the same LAN that have echo are victims of either bad 
cabling, bad switching equipment, lack of QoS, or a combination of all three. 
It's not an easy problem to solve.

Unfortunately echo is not something you can just "turn off". It something that 
can be minimized but not eliminated due to the nature of VoIP.
Josh PattenAssistant Network AdministratorBrazos County IT Dept.(979) 361-4676
On 5/14/2010 6:12 AM, Jermaine Pinder wrote: 
I have 10 Polycom HD 550 phones, latest boot-rom and firmware 3.23 running on 
sipx 4.2  that have “echo” problems sporadically. How can I turn off echo and 
any suggestions how to solve the problem?
 
Thanks
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