________________________________________
From: [email protected] 
[[email protected]] On Behalf Of Jake Ballamis 
[[email protected]]

When I look at the phone, the message is displayed where the alerts are
displayed: Beneath the date and time.  On the recipient handset, I drill
down as I did above, going to Menu > Features > Messages > Instant
Messenger.  I see the message there and clear it.  I then exit out to
the home screen.  The message is still there.  I drill back down to the
Instant Messenger option, there are no messages.

I have tried rebooting the phone, but the message is still present.
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It looks like you've got a Polycom bug.  (The alternative explanation would be 
that sipXecs is sending the message to the phone continuously for some reason.) 
 One way to tell for sure would be to power off the phone, then disconnect it 
from the network and then power it on.  If the message still shows, and cannot 
be cleared, the problem is that the Polycom is refusing to erase the message 
(since it couldn't be getting it from sipXecs).

Dale
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