That number was being set on the audiocodes in *Protocol Configuration
>> Trunk Group >> Trunk Group >> Phone Number.* The question still
remains what is causing the Audiocodes to replace the caller ID with
that number. I can post snapshots and an Audiocodes Config to a JIRA if
one of the developers deems it appropriate.
On 05/21/2010 02:12 PM, Beeton, Carolyn (Carolyn) wrote:
I don't think you ever sent snapshots. To be useful, the log level
for Shared Appearance Agent should be set to DEBUG. Actually, a
sniffer trace would be just as helpful. SAA is really just a pipe,
passing around what the endpoints tell it they have in the way of
calls. This number is obviously coming from the AC.
Carolyn
------------------------------------------------------------------------
*From:* Josh Patten [mailto:[email protected]]
*Sent:* Friday, May 21, 2010 2:42 PM
*Cc:* [email protected]
*Subject:* Re: [sipx-users] SLA/BLA CLID and Audiocodes Mediant 1000
When the call is received it appears as it should. Then after 2 or
3 times pressing hold then retrieving, the CLID is set to the
default phone number plus whatever B channel the call is on.
Did I ever send anyone the snapshots I got? If not, they're too
big for the list, I'd need to either create a JIRA or send off list.
Josh Patten
Assistant Network Administrator
Brazos County IT Dept.
(979) 361-4676
On 5/21/2010 1:37 PM, Saint, David (David) wrote:
On 05/15/2010 11:54 AM, Josh Patten wrote:
When using SLA/BLA with an Audiocodes Mediant 1000 I noticed
that when placing calls on hold and retrieving them on
different phones the caller ID changes from whatever came
over the PRI to the following format:
10000000021 where 1 is the trunk number and 21 is the B channel.
Is there any way to keep the original CLID when moving calls
among shared lines? I've tried turning on PAssertedIdentity
and that didn't do anything.
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The sequential CLID looks like the FirstPhoneNumber configured in
the Mediant1000 (usually defaulted to Unknown00 by sipXconfig).
Perhaps this is set to 100000000 on your system, the Mediant1000
then automatically appends the channel number to create the CLID.
According to the Mediant documentation this CLID would only be
used when no other CLID is defined, but not sure why this is
happening in your case.
Dave.
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