Hi Paul,

That's great news.  It's about time!  They have dragged their feet on this
for a long time supporting a very limited set of USB handsets that were all
but outdated.

I believe a good USB handset will help softphone adoption.

Mike

On Tue, Jul 13, 2010 at 4:08 AM, Paul Scheepens <[email protected]> wrote:

> Hi Michael,
>
> Funny you say Counterpath is missing the boat.
> Bria 3.0 (and Xlite 4 beta2) now support HID devices.
>
> I was "brave" and ordered a CX300.
> It works well with Bria 3.0, maybe even better with 3.1, from Counterpath's
> announcement:
>
>    - Improved USB HID support (more devices)
>
>
> Currently I have one big issue with it however, somehow the AEC does not
> work, so I can't use the speakerphone functionality.
> In voice quality I would say it is on par with the Clearone Chat50, but it
> is cheaper, has buttons and a handset (but no hardware AEC).
> Counterpath support has passed "it along to engineering", so maybe a decent
> solution will pop up.
>
> As a bypass I found Solicall, it does the job of AEC if I keep the
> speakerphone at a low volume.
> Other solutions are welcome (like a "How to enable Windows AEC for Polycom
> CX300" or other AEC software).
>
> If Counterpath fixes the AEC issue then I will ask them whether they can
> support the display on the phone as well,
> now it stands there "Sign in to Office Communicator".
>
> BTW The CX200 will probably have the same AEC issue with the speakerphone
> functionality.
>
> Paul
>
> Michael Picher <[email protected]> wrote on 13-07-2010 01:25:18:
>
>
> > looks like that was a fun one to ferret out!
>
> >
> > I too never use the 550.  Pretty much just 33x & 650's.  I have
> > little use for the 45x and 55x phones.
> >
> > On an interesting note, I was working on a config doc for Voice
> > Operator Panel and sipXecs and noticed the software is compatible
> > with the Polycom CX200 USB handset.  Finally a decent handset to
> > work with a softphone.  Stupid Counterpath is really missing the
> > boat here (sometimes I think intentionally).
> >
> > Mike
>
> > On Mon, Jul 12, 2010 at 7:12 PM, Todd Hodgen <[email protected]>
> wrote:
> > Having issues with headsets on Polycom 550 phones?  A new technical
> > bulletin says there is an issue with any 550’s manufactured between
> > Jan 22, 2010 and March 31, 2010 and EHS capable headsets –
> > Plantronics, Jabra, etc.  Can’t be fixed with software!    http://
> > knowledgebase.polycom.com/kb/search.do?
> > cmd=displayKC&docType=kc&externalId=EndUser-TechAlerts-Audio-
> >
> EHSIncompatibilityTB59503pdf&sliceId=pdfPage_1&dialogID=12736419&stateId=1%
> > 200%2012728890
> >
> > In my case, they are replacing them all.
> >
> > Thought I would share the love…………….  And save someone some time as well.
> >
> > _______________________________________________
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> >
> >
> >
> > --
> > There are 10 kinds of people in this world, those who understand
> > binary and those who don't.
> >
> > [email protected]
> > blog: http://www.sipxecs.info
>
> > call:
> sip:[email protected]_______________________________________________
>
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>



-- 
There are 10 kinds of people in this world, those who understand binary and
those who don't.

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