My apologies, the download is posted and made available on June 30, but only to customers with maintenance, guess that means we can start a clock.
I'll see what I can do to put my hands on it next week. On Fri, Jul 16, 2010 at 5:03 PM, Josh Patten <[email protected]>wrote: > Again, no 3.3.0 > > Josh Patten > Assistant Network Administrator > Brazos County IT Dept. > (979) 361-4676 > > > On 7/16/2010 4:03 PM, Tony Graziano wrote: > > http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html > > look here. > > On Fri, Jul 16, 2010 at 5:00 PM, Josh Patten <[email protected]>wrote: > >> http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip550.html >> >> I don't see it >> >> Josh Patten >> Assistant Network Administrator >> Brazos County IT Dept. >> (979) 361-4676 >> >> >> On 7/16/2010 3:49 PM, Tony Graziano wrote: >> >> FWIW - Firmware 3.3.0 is now posted... though you may still have the same >> problem. >> >> On Fri, Jul 16, 2010 at 12:36 PM, Josh Patten <[email protected]>wrote: >> >>> I have now confirmed this is not a problem with the gateways. I posted a >>> ticket here: >>> http://track.sipfoundry.org/browse/XX-8652 >>> Even with firmware 3.1.3revC this is still happening. >>> >>> >>> Josh Patten >>> Assistant Network Administrator >>> Brazos County IT Dept. >>> (979) 361-4676 >>> >>> >>> On 7/16/2010 10:29 AM, Tony Graziano wrote: >>> >>>> So the question still remains if it happens with firmware 3.13RevC. >>>> >>>> Its the polycom complaining... 3.2 aint all that. >>>> ============================ >>>> Tony Graziano, Manager >>>> Telephone: 434.984.8430 >>>> Fax: 434.984.8431 >>>> >>>> Email: [email protected] >>>> >>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>> Telephone: 434.984.8426 >>>> Fax: 434.984.8427 >>>> >>>> Helpdesk Contract Customers: >>>> http://www.myitdepartment.net/gethelp/ >>>> >>>> ----- Original Message ----- >>>> From: [email protected] >>>> <[email protected]> >>>> To: [email protected]<[email protected]> >>>> Sent: Fri Jul 16 11:27:35 2010 >>>> Subject: Re: [sipx-users] Help with Patton gateway >>>> >>>> EDIT - This also seems to be occuring with my Audiocodes gateways as >>>> well so apparently it's not isolated just to the Patton gateways. >>>> >>>> Josh Patten >>>> Assistant Network Administrator >>>> Brazos County IT Dept. >>>> (979) 361-4676 >>>> >>>> >>>> On 7/16/2010 10:23 AM, Josh Patten wrote: >>>> >>>> >>>>> I'm forwarding the support request I sent to Patton regarding a >>>>> problem with their gateways and sipX. Here is where the engineer said >>>>> things are going wrong: >>>>> >>>>> Line 1068, the smartnode sends BYE to polycom to ip 10.200.24.250 as >>>>> showed below: >>>>> >>>>> 23:39:24 SIP_TR> [STACK]> Stack: to 10.200.24.250 >>>>> BYE sip:[email protected] <sip%[email protected]>;x-sipX-nonat >>>>> SIP/2.0 >>>>> Via: SIP/2.0/UDP 10.200.50.11:5060;branch=z9hG4bKaba231ea2aa038eb1 >>>>> Route: >>>>> >>>>> <sip:10.200.24.250:5060;lr;sipXecs-CallDest=LOCL;sipXecs-rs=*auth~.*from~MTRCRjc0MkYtNzZERkIzMTY$60.900_ntap*id~Mjg4ODUtNTg4NA$60$60!df02a35b10ef9ba395dee26f5cb05618> >>>>> Max-Forwards: 70 >>>>> From:<sip:[email protected]<sip%[email protected]> >>>>> ;user=phone>;tag=1105402544 >>>>> To: "Josh >>>>> Patten"<sip:[email protected]<sip%[email protected]> >>>>> >;tag=14BF742F-76DFB316 >>>>> Call-ID: [email protected] >>>>> <mailto:[email protected]> >>>>> CSeq: 12761 BYE >>>>> User-Agent: Patton SN4524 JO EUI 00a0ba05061C R5.T 2010-05-20 H323 SIP >>>>> FXS FXO M5T SIP Stack/4.0.29.29 >>>>> Content-Length: 0 >>>>> >>>>> >>>>> Line 1093, Polycom answered back with message error 481 as showed >>>>> below: >>>>> >>>>> 23:39:24 SIP_TR> [STACK]< Stack: from 10.200.24.250 >>>>> SIP/2.0 481 Call Leg/Transaction Does Not Exist >>>>> Via: SIP/2.0/UDP 10.200.50.11:5060;branch=z9hG4bKaba231ea2aa038eb1 >>>>> From:<sip:[email protected]<sip%[email protected]> >>>>> ;user=phone>;tag=1105402544 >>>>> To: "Josh >>>>> Patten"<sip:[email protected]<sip%[email protected]> >>>>> >;tag=14BF742F-76DFB316 >>>>> Cseq: 12761 BYE >>>>> Call-Id: [email protected] >>>>> <mailto:[email protected]> >>>>> User-Agent: PolycomSoundPointIP-SPIP_550-UA/3.2.2.0477 >>>>> Accept-Language: en >>>>> Content-Length: 0 >>>>> Date: Tue, 13 Jul 2010 23:39:24 GMT >>>>> >>>>> Do you know why the polycom is sending this message instead to >>>>> terminate the call? >>>>> >>>>> I honestly don't know why that's happening. Could someone on this list >>>>> with a little more SIP knowledge point out where it's going wrong? >>>>> >>>>> I have attached the original debug and the original email dialog. If I >>>>> need to get a snapshot let me know and I will. >>>>> >>>>> -------- Original Message -------- >>>>> Subject: Re: [Support #54038]: Consultative (attended) transfer >>>>> to >>>>> auto attendant in sipXecs causes incomplete transfer on phone >>>>> Date: Tue, 13 Jul 2010 18:47:06 -0500 >>>>> From: Josh Patten<[email protected]> >>>>> To: [email protected] >>>>> >>>>> >>>>> >>>>> Debug is attached. >>>>> >>>>> Here is the call scenario: >>>>> >>>>> 4676 calls 95745699 >>>>> Patton strips the 9, dialing 5745699 >>>>> Once connected, 4676 initiates a consultative (attended) transfer to >>>>> 4310 which is an auto attendant >>>>> After connected to the auto attendant, 4676 completes the consultative >>>>> transfer. The call is transferred but appears to be on hold on the >>>>> phone. The only way to clear this ghost call is to un-hold then end >>>>> the call. >>>>> Josh Patten >>>>> Assistant Network Administrator >>>>> Brazos County IT Dept. >>>>> (979) 361-4676 >>>>> >>>>> On 7/13/2010 2:44 PM, Patton Electronics Technical Support wrote: >>>>> >>>>> >>>>>> ====== Please reply above this line ====== >>>>>> Hello Josh, >>>>>> >>>>>> Thanks for contacting Patton Support. >>>>>> >>>>>> Please run these debug commands via telnet and send me the output as >>>>>> a .txt file so we can see why the call is not being disconnected: >>>>>> >>>>>> >>>>>> enable >>>>>> show running-config >>>>>> show port fxo detail 5 >>>>>> debug fxo >>>>>> debug ccfxo >>>>>> debug call-router detail 5 >>>>>> debug call-control detail 5 >>>>>> debug context sip-gateway transport detail 5 >>>>>> debug context sip-gateway error detail 5 >>>>>> >>>>>> I have attached a debugging tutorial for reference. >>>>>> >>>>>> Regards, >>>>>> >>>>>> Daniel Lizaola >>>>>> Technical Support Engineer >>>>>> Patton Electronics Co >>>>>> 7622 Rickenbacker Drive >>>>>> Gaithersburg MD 20879 USA >>>>>> t: +1 301-975-1000 >>>>>> f: +1 301-869-9293 >>>>>> w: http://www.patton.com >>>>>> >>>>>> Please consider your environmental responsibility before printing >>>>>> this e-mail. >>>>>> >>>>>> Ticket History *Josh Patten* (Client) Posted On: 09 Jul 2010 09:54 PM >>>>>> >>>>>> ------------------------------------------------------------------------ >>>>>> >>>>>> Here is the dialing scenario laid out in the attached debug: >>>>>> >>>>>> 3001 dials 95745699 >>>>>> Patton gateway strips 9 off and dials 5745699 on FXO hunt group >>>>>> Once connected, 3001 performs an attended transfer to 4310, an auto >>>>>> attendant, by pressing transfer then dialing 4310 >>>>>> Once connected, 3001 presses transfer again to complete the transfer. >>>>>> 5745699 is transfered to the auto attendant, but the call on the >>>>>> transferring phone is put on hold (even though it is no longer an >>>>>> active >>>>>> call). To end this "ghost call" the user has to resume the ghost call >>>>>> then hang up. >>>>>> >>>>>> I have attached a debug and a copy of my configuration. Please let me >>>>>> know if you need anything else. >>>>>> >>>>>> >>>>>> >>>>>> Attachments aa_debug.txt (496.75 KB) >>>>>> SmartNode-4524.cfg (8.64 KB) >>>>>> >>>>>> >>>>>> >>>>>> Ticket Details >>>>>> Ticket ID: 54038 >>>>>> Department: Support for NA/LA/APAC >>>>>> Priority: Standard >>>>>> Status: Waiting for Response >>>>>> >>>>>> >>>>>> >>>>> _______________________________________________ >>>>> sipx-users mailing list [email protected] >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>>> >>>>> >>>> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: [email protected] >> Fax: 434.984.8431 >> >> Email: [email protected] >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected] >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> Why do mathematicians always confuse Halloween and Christmas? >> Because 31 Oct = 25 Dec. >> >> > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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