<run_away>

Tell them you need the calls sent to 5080. That's why your inbound calls are
having audio issues, the media relay is kicking in likes its a remote user.

I don't understand their logic in using an IP ACL and also requiring
authentication on outbound calls.

On Thu, Jul 22, 2010 at 12:14 PM, Michael Scheidell <[email protected]>wrote:

> On 7/22/10 12:05 PM, Tony Graziano wrote:
> > What port are they sending you calls on? 5080 I hope.
> >
>
> they seem to think they want to send calls to 5060.  I tried to explain
> that this isn't a bunch of phones, that its a call manager.
>
>
> > ============================
> > Tony Graziano, Manager
> > Telephone: 434.984.8430
> > Fax: 434.984.8431
> >
> > Email: [email protected]
> >
> > LAN/Telephony/Security and Control Systems Helpdesk:
> > Telephone: 434.984.8426
> > Fax: 434.984.8427
> >
> > Helpdesk Contract Customers:
> > http://www.myitdepartment.net/gethelp/
> >
> > ----- Original Message -----
> > From: [email protected]
> > <[email protected]>
> > To: [email protected]<[email protected]>
> > Sent: Thu Jul 22 12:03:53 2010
> > Subject: Re: [sipx-users] anyone using a broadsoft call manager based
> itsp?
> >
> > On 7/22/10 11:31 AM, Matthew Kitchin (public/usenet) wrote:
> >
> >> Yes. I'm using Verizon. They say they are using Broadsoft. I haven;t
> >> experienced anything like what you described. The first level techs
> >> were very confused though. They didn't have a clue.
> >> We don't authenticate at all. It is all done by IP. I had to tell them
> >> I was running Nortel SCS.
> >>
> > I told them that, they said they have no specs, don't know what a Nortel
> > SCS is, that is why then sent me the 1000 line configuration guide in a
> > xl spread sheet ;-)
> >
> > we tried ip autentication, didn't seem to help.
> > their techs are looking at the packet traces, but disturbingly enough:
> > they want me to use SOURCE PORT 5060 ->  broadsoft: 5070.
> >
> >
> >
>
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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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