Was this a restore/upgrade? If so did you push the profiles once the update
was done?

On Tue, Aug 17, 2010 at 4:24 PM, Matthew Kitchin (public/usenet) <
[email protected]> wrote:

>  They are Soundpoint 450s.
> The files I'm using should definitely be supported. I have used these exact
> zip files on 4 other systems, so I don't see how that could be it.
> I have tried this combination:
>     spip_ssip_BootROM_4_2_1_release_sig.zip
>     spip_ssip_vvx_3_1_3RevC_release_sig_split.zip
>
> and this combination:
>     spip_ssip_BootROM_4_2_2_release_sig.zip
>     spip_ssip_vvx_3_2_3_release_sig_split.zip
>
> The first one is running at my corporate office on 200 phones and 1 small
> satellite office.
> The second is running at 2 small satellite offices.
>
> The xferlog contents are below if that gives any info.
>
> Tue Aug 17 20:20:21 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:20:26 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:20:35 2010 1 10.81.4.249 23360 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 * i
> Tue Aug 17 20:20:41 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:20:41 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:20:41 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:20:42 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:21:25 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:26 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:21:26 2010 1 10.81.4.249 23360 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:31 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:41 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:46 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:21:47 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:21:47 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:21:48 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:22:30 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 * i
> Tue Aug 17 20:22:31 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r
> PlcmSpIp ftp 0 * c
> Tue Aug 17 20:22:31 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:22:36 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r
> PlcmSpIp ftp 0 * i
> Tue Aug 17 20:22:45 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b _
> o r PlcmSpIp ftp 0 *
>
> On 8/17/2010 3:16 PM, Tony Graziano wrote:
>
> It usually means the bootrom or firmware that sipx is trying to load on the
> phone is not supported on that model.
>
> You left out an important detail. Phone model.
>
> On Tue, Aug 17, 2010 at 4:13 PM, Matthew Kitchin (public/usenet) <
> [email protected]> wrote:
>
>>  Wow. I think Mr. Murphy and his laws have taken up residence in my
>> office today.
>> Fresh (3rd time today) install of 4.2.1 on CentOS 5.5 64 Bit.
>> Everything, including DNS and DHCP are running on the server.
>> Any Polycom 450 handset I try gets stuck in a reboot loop. It always
>> ends up on:
>> config file error
>> error is 0x0
>>
>> I have searched for this error, and I can't find anything that even
>> remotely seems to apply to me.
>>
>> I get one warning on the diagnostic test. I can't find a great deal of
>> info on this.
>> DHCP (Option 120) Test       8/17/10 2:41 PM        Warning
>> Unknown test result: 1
>>     * Hide details
>> Starting DHCP server test.
>> Socket Bind Exception: Address already in use
>> DHCPACK responce received.
>>   Message Type: DHCPACK
>>   Server Identifier: 10.81.4.5
>>   Subnet Mask: 255.255.255.0
>>   Router: 10.81.4.1
>>   Domain Name: bartlett.voip
>>   DNS Server: 10.81.4.5, 127.0.0.1, 10.85.0.10
>>   TFTP Server: 10.81.4.5
>>   SIP Server: sipx.bartlett.voip
>>   NTP Server: 207.171.7.152, 66.7.96.1, 149.20.54.20
>> Starting SIP servers test.
>> Testing connectivity to SIP Server: sipx.bartlett.voip
>>
>>
>> My DHCP conf file looks the same as it does on my working servers.
>> [r...@sipx tmp]# cat /etc/dhcpd.conf
>> authoritative;
>> ddns-update-style  none;
>> option sip-servers-name code 120 = text;
>>
>> subnet 10.81.4.0 netmask 255.255.255.0 {
>>    range                        10.81.4.10  10.81.4.250;
>>    default-lease-time           43200;
>>    max-lease-time               43200;
>>    option routers               10.81.4.1;
>>    option subnet-mask           255.255.255.0;
>>    option domain-name           "bartlett.voip";
>>    option tftp-server-name      "10.81.4.5";
>>    option sip-servers-name      "sipx.bartlett.voip:12000/cmcprov/login";
>>    option domain-name-servers   10.81.4.5,10.85.0.10;
>>    option ntp-servers           sipx.bartlett.voip;
>>
>> I have tried using both 3.2.3 and 3.1.3. I have both of these working on
>> other setups. It does take whichever firmware I activate, but gets the
>> same error.
>> I will be glad to provide any more info, but I'm not sure where to
>> start. Any ideas?
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
> --
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected]
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> Why do mathematicians always confuse Halloween and Christmas?
> Because 31 Oct = 25 Dec.
>
>
>


-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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