You HAVE TO push the profile in order for the phone to find one. Add a line to one of them, push the profile, manually reboot the phone.
On Tue, Aug 17, 2010 at 4:50 PM, Matthew Kitchin (public/usenet) < [email protected]> wrote: > I am using the split file. > I have pushed the profile to the server. I don't have any phones to push > the firmware to yet. Normally I would wait until it is booted and Sipx has > discovered it or I can pull the MAC off it. > It does load the bootrom and firmware successfully (either one I activate) > It gets the error after the screen with > Welcome... > Processing configuration..... > > > > > On 8/17/2010 3:44 PM, Tony Graziano wrote: > > Correct. Only suppoorted in 3.2.x and later on the 450. > > So you are using the SPLIT file, right? > > When the phone boots and grabs the firmware and bootrom it works? It > gives you the error code when trying to get the config file only? > > Are you SURE you pushed the profile? Gotta ask... > > On Tue, Aug 17, 2010 at 4:41 PM, Matthew Kitchin (public/usenet) < > [email protected]> wrote: > >> Brand new from scratch. >> I have done nothing except add the Polycom firmwares. >> >> On 8/17/2010 3:36 PM, Tony Graziano wrote: >> >> Was this a restore/upgrade? If so did you push the profiles once the >> update was done? >> >> On Tue, Aug 17, 2010 at 4:24 PM, Matthew Kitchin (public/usenet) < >> [email protected]> wrote: >> >>> They are Soundpoint 450s. >>> The files I'm using should definitely be supported. I have used these >>> exact zip files on 4 other systems, so I don't see how that could be it. >>> I have tried this combination: >>> spip_ssip_BootROM_4_2_1_release_sig.zip >>> spip_ssip_vvx_3_1_3RevC_release_sig_split.zip >>> >>> and this combination: >>> spip_ssip_BootROM_4_2_2_release_sig.zip >>> spip_ssip_vvx_3_2_3_release_sig_split.zip >>> >>> The first one is running at my corporate office on 200 phones and 1 small >>> satellite office. >>> The second is running at 2 small satellite offices. >>> >>> The xferlog contents are below if that gives any info. >>> >>> Tue Aug 17 20:20:21 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o >>> r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:20:26 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r >>> PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:20:35 2010 1 10.81.4.249 23360 /2345-12450-001.bootrom.ld b >>> _ o r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:20:41 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r >>> PlcmSpIp ftp 0 * c >>> Tue Aug 17 20:20:41 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o >>> r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:20:41 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b _ o r >>> PlcmSpIp ftp 0 * c >>> Tue Aug 17 20:20:42 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _ o r >>> PlcmSpIp ftp 0 * c >>> Tue Aug 17 20:21:25 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b >>> _ o r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:21:26 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r >>> PlcmSpIp ftp 0 * c >>> Tue Aug 17 20:21:26 2010 1 10.81.4.249 23360 /2345-12450-001.sip.ld b _ o >>> r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:21:31 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r >>> PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:21:41 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b >>> _ o r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:21:46 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r >>> PlcmSpIp ftp 0 * c >>> Tue Aug 17 20:21:47 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o >>> r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:21:47 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b _ o r >>> PlcmSpIp ftp 0 * c >>> Tue Aug 17 20:21:48 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _ o r >>> PlcmSpIp ftp 0 * c >>> Tue Aug 17 20:22:30 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b >>> _ o r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:22:31 2010 1 10.81.4.249 3234 /000000000000.cfg b _ o r >>> PlcmSpIp ftp 0 * c >>> Tue Aug 17 20:22:31 2010 1 10.81.4.249 29200 /2345-12450-001.sip.ld b _ o >>> r PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:22:36 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b _ i r >>> PlcmSpIp ftp 0 * i >>> Tue Aug 17 20:22:45 2010 1 10.81.4.249 29200 /2345-12450-001.bootrom.ld b >>> _ o r PlcmSpIp ftp 0 * >>> >>> On 8/17/2010 3:16 PM, Tony Graziano wrote: >>> >>> It usually means the bootrom or firmware that sipx is trying to load on >>> the phone is not supported on that model. >>> >>> You left out an important detail. Phone model. >>> >>> On Tue, Aug 17, 2010 at 4:13 PM, Matthew Kitchin (public/usenet) < >>> [email protected]> wrote: >>> >>>> Wow. I think Mr. Murphy and his laws have taken up residence in my >>>> office today. >>>> Fresh (3rd time today) install of 4.2.1 on CentOS 5.5 64 Bit. >>>> Everything, including DNS and DHCP are running on the server. >>>> Any Polycom 450 handset I try gets stuck in a reboot loop. It always >>>> ends up on: >>>> config file error >>>> error is 0x0 >>>> >>>> I have searched for this error, and I can't find anything that even >>>> remotely seems to apply to me. >>>> >>>> I get one warning on the diagnostic test. I can't find a great deal of >>>> info on this. >>>> DHCP (Option 120) Test 8/17/10 2:41 PM Warning >>>> Unknown test result: 1 >>>> * Hide details >>>> Starting DHCP server test. >>>> Socket Bind Exception: Address already in use >>>> DHCPACK responce received. >>>> Message Type: DHCPACK >>>> Server Identifier: 10.81.4.5 >>>> Subnet Mask: 255.255.255.0 >>>> Router: 10.81.4.1 >>>> Domain Name: bartlett.voip >>>> DNS Server: 10.81.4.5, 127.0.0.1, 10.85.0.10 >>>> TFTP Server: 10.81.4.5 >>>> SIP Server: sipx.bartlett.voip >>>> NTP Server: 207.171.7.152, 66.7.96.1, 149.20.54.20 >>>> Starting SIP servers test. >>>> Testing connectivity to SIP Server: sipx.bartlett.voip >>>> >>>> >>>> My DHCP conf file looks the same as it does on my working servers. >>>> [r...@sipx tmp]# cat /etc/dhcpd.conf >>>> authoritative; >>>> ddns-update-style none; >>>> option sip-servers-name code 120 = text; >>>> >>>> subnet 10.81.4.0 netmask 255.255.255.0 { >>>> range 10.81.4.10 10.81.4.250; >>>> default-lease-time 43200; >>>> max-lease-time 43200; >>>> option routers 10.81.4.1; >>>> option subnet-mask 255.255.255.0; >>>> option domain-name "bartlett.voip"; >>>> option tftp-server-name "10.81.4.5"; >>>> option sip-servers-name >>>> "sipx.bartlett.voip:12000/cmcprov/login"; >>>> option domain-name-servers 10.81.4.5,10.85.0.10; >>>> option ntp-servers sipx.bartlett.voip; >>>> >>>> I have tried using both 3.2.3 and 3.1.3. I have both of these working on >>>> other setups. It does take whichever firmware I activate, but gets the >>>> same error. >>>> I will be glad to provide any more info, but I'm not sure where to >>>> start. Any ideas? >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> >>> >>> -- >>> ====================== >>> Tony Graziano, Manager >>> Telephone: 434.984.8430 >>> sip: [email protected] >>> Fax: 434.984.8431 >>> >>> Email: [email protected] >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> sip: [email protected] >>> Fax: 434.984.8427 >>> >>> Helpdesk Contract Customers: >>> http://www.myitdepartment.net/gethelp/ >>> >>> Why do mathematicians always confuse Halloween and Christmas? >>> Because 31 Oct = 25 Dec. >>> >>> >>> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: [email protected] >> Fax: 434.984.8431 >> >> Email: [email protected] >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected] >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> Why do mathematicians always confuse Halloween and Christmas? >> Because 31 Oct = 25 Dec. >> >> >> > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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