Brand new from scratch.
I have done nothing except add the Polycom firmwares.

On 8/17/2010 3:36 PM, Tony Graziano wrote:
Was this a restore/upgrade? If so did you push the profiles once the update was done?

On Tue, Aug 17, 2010 at 4:24 PM, Matthew Kitchin (public/usenet) <[email protected] <mailto:[email protected]>> wrote:

    They are Soundpoint 450s.
    The files I'm using should definitely be supported. I have used
    these exact zip files on 4 other systems, so I don't see how that
    could be it.
    I have tried this combination:
        spip_ssip_BootROM_4_2_1_release_sig.zip
        spip_ssip_vvx_3_1_3RevC_release_sig_split.zip

    and this combination:
        spip_ssip_BootROM_4_2_2_release_sig.zip
        spip_ssip_vvx_3_2_3_release_sig_split.zip

    The first one is running at my corporate office on 200 phones and
    1 small satellite office.
    The second is running at 2 small satellite offices.

    The xferlog contents are below if that gives any info.

    Tue Aug 17 20:20:21 2010 1 10.81.4.249 29200
    /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:20:26 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b
    _ i r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:20:35 2010 1 10.81.4.249 23360
    /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:20:41 2010 1 10.81.4.249 3234 /000000000000.cfg b _
    o r PlcmSpIp ftp 0 * c
    Tue Aug 17 20:20:41 2010 1 10.81.4.249 29200
    /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:20:41 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b
    _ o r PlcmSpIp ftp 0 * c
    Tue Aug 17 20:20:42 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _
    o r PlcmSpIp ftp 0 * c
    Tue Aug 17 20:21:25 2010 1 10.81.4.249 29200
    /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:21:26 2010 1 10.81.4.249 3234 /000000000000.cfg b _
    o r PlcmSpIp ftp 0 * c
    Tue Aug 17 20:21:26 2010 1 10.81.4.249 23360
    /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:21:31 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b
    _ i r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:21:41 2010 1 10.81.4.249 29200
    /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:21:46 2010 1 10.81.4.249 3234 /000000000000.cfg b _
    o r PlcmSpIp ftp 0 * c
    Tue Aug 17 20:21:47 2010 1 10.81.4.249 29200
    /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:21:47 2010 1 10.81.4.249 23501 /polycom_phone1.cfg b
    _ o r PlcmSpIp ftp 0 * c
    Tue Aug 17 20:21:48 2010 1 10.81.4.249 198273 /polycom_sip.cfg b _
    o r PlcmSpIp ftp 0 * c
    Tue Aug 17 20:22:30 2010 1 10.81.4.249 29200
    /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:22:31 2010 1 10.81.4.249 3234 /000000000000.cfg b _
    o r PlcmSpIp ftp 0 * c
    Tue Aug 17 20:22:31 2010 1 10.81.4.249 29200
    /2345-12450-001.sip.ld b _ o r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:22:36 2010 1 10.81.4.249 0 /0004f22704b2-boot.log b
    _ i r PlcmSpIp ftp 0 * i
    Tue Aug 17 20:22:45 2010 1 10.81.4.249 29200
    /2345-12450-001.bootrom.ld b _ o r PlcmSpIp ftp 0 *

    On 8/17/2010 3:16 PM, Tony Graziano wrote:
    It usually means the bootrom or firmware that sipx is trying to
    load on the phone is not supported on that model.

    You left out an important detail. Phone model.

    On Tue, Aug 17, 2010 at 4:13 PM, Matthew Kitchin (public/usenet)
    <[email protected] <mailto:[email protected]>> wrote:

         Wow. I think Mr. Murphy and his laws have taken up residence
        in my
        office today.
        Fresh (3rd time today) install of 4.2.1 on CentOS 5.5 64 Bit.
        Everything, including DNS and DHCP are running on the server.
        Any Polycom 450 handset I try gets stuck in a reboot loop. It
        always
        ends up on:
        config file error
        error is 0x0

        I have searched for this error, and I can't find anything
        that even
        remotely seems to apply to me.

        I get one warning on the diagnostic test. I can't find a
        great deal of
        info on this.
        DHCP (Option 120) Test       8/17/10 2:41 PM        Warning
        Unknown test result: 1
            * Hide details
        Starting DHCP server test.
        Socket Bind Exception: Address already in use
        DHCPACK responce received.
          Message Type: DHCPACK
          Server Identifier: 10.81.4.5
          Subnet Mask: 255.255.255.0
          Router: 10.81.4.1
          Domain Name: bartlett.voip
          DNS Server: 10.81.4.5, 127.0.0.1, 10.85.0.10
          TFTP Server: 10.81.4.5
          SIP Server: sipx.bartlett.voip
          NTP Server: 207.171.7.152, 66.7.96.1, 149.20.54.20
        Starting SIP servers test.
        Testing connectivity to SIP Server: sipx.bartlett.voip


        My DHCP conf file looks the same as it does on my working
        servers.
        [r...@sipx tmp]# cat /etc/dhcpd.conf
        authoritative;
        ddns-update-style  none;
        option sip-servers-name code 120 = text;

        subnet 10.81.4.0 netmask 255.255.255.0 {
           range                        10.81.4.10  10.81.4.250;
           default-lease-time           43200;
           max-lease-time               43200;
           option routers               10.81.4.1;
           option subnet-mask           255.255.255.0;
           option domain-name           "bartlett.voip";
           option tftp-server-name      "10.81.4.5";
option sip-servers-name "sipx.bartlett.voip:12000/cmcprov/login";
           option domain-name-servers   10.81.4.5,10.85.0.10;
           option ntp-servers           sipx.bartlett.voip;

        I have tried using both 3.2.3 and 3.1.3. I have both of these
        working on
        other setups. It does take whichever firmware I activate, but
        gets the
        same error.
        I will be glad to provide any more info, but I'm not sure
        where to
        start. Any ideas?
        _______________________________________________
        sipx-users mailing list
        [email protected]
        <mailto:[email protected]>
        List Archive: http://list.sipfoundry.org/archive/sipx-users/




-- ======================
    Tony Graziano, Manager
    Telephone: 434.984.8430
    sip: [email protected]
    <mailto:[email protected]>
    Fax: 434.984.8431

    Email: [email protected]
    <mailto:[email protected]>

    LAN/Telephony/Security and Control Systems Helpdesk:
    Telephone: 434.984.8426
    sip: [email protected]
    <mailto:[email protected]>
    Fax: 434.984.8427

    Helpdesk Contract Customers:
    http://www.myitdepartment.net/gethelp/

    Why do mathematicians always confuse Halloween and Christmas?
    Because 31 Oct = 25 Dec.





--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected] <mailto:[email protected]>
Fax: 434.984.8431

Email: [email protected] <mailto:[email protected]>

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected] <mailto:[email protected]>
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.


_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Reply via email to