My organization requires that we use the Avaya 9640 handsets for our
SIP phone implementation.  So far, I have not had many issues with this
deployment.  However, I am stuck on an issue with these phones because
they are 'unmanaged'.  If you examine the attached pcaps, you will see
where the problem lies.

In the 'topolycom' pcap, the phonecall is from the avaya 9640 handset. 
In frame 9, you can see that the caller's name information is missing.

In the 'toavaya' pcap, the phonecall is from a polycom 670 handset.  In
frame 9, you can see that the caller's name information is present.

I know that this is not an Avaya 9640 issue, because I can also
reproduce the issue with the Adore sip phone client on my iPhone, and
the X-Lite soft phone client on my windows pc. 

It is an unmanaged phone issue.

I tried to explore adding support for the phones in sipX.  I found this
page: 
http://sipx-wiki.calivia.com/index.php/Adding_support_for_managed_phones
... However, the links to download the code are all broken, thus making
it difficult for me to add the support....

-Or-

Is there a much simpler way for me to get complete from header
information to be passed on unmanaged phones?

-- 
------------------------------------------------------------------------
Heather L. Sanders
Linux Systems Administrator
Saginaw Valley State University
7400 Bay Road
374 Wickes Hall
University Center, MI 48710
Office: (989) 964-2156
Mobile: (989) 326-3300
Email: [email protected]

Attachment: topolycom.pcap
Description: Binary data

Attachment: toavaya.pcap
Description: Binary data

_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/

Reply via email to