My organization requires that we use the Avaya 9640 handsets for our SIP phone implementation. So far, I have not had many issues with this deployment. However, I am stuck on an issue with these phones because they are 'unmanaged'. If you examine the attached pcaps, you will see where the problem lies.
In the 'topolycom' pcap, the phonecall is from the avaya 9640 handset. In frame 9, you can see that the caller's name information is missing. In the 'toavaya' pcap, the phonecall is from a polycom 670 handset. In frame 9, you can see that the caller's name information is present. I know that this is not an Avaya 9640 issue, because I can also reproduce the issue with the Adore sip phone client on my iPhone, and the X-Lite soft phone client on my windows pc. It is an unmanaged phone issue. I tried to explore adding support for the phones in sipX. I found this page: http://sipx-wiki.calivia.com/index.php/Adding_support_for_managed_phones ... However, the links to download the code are all broken, thus making it difficult for me to add the support.... -Or- Is there a much simpler way for me to get complete from header information to be passed on unmanaged phones? -- ------------------------------------------------------------------------ Heather L. Sanders Linux Systems Administrator Saginaw Valley State University 7400 Bay Road 374 Wickes Hall University Center, MI 48710 Office: (989) 964-2156 Mobile: (989) 326-3300 Email: [email protected]
topolycom.pcap
Description: Binary data
toavaya.pcap
Description: Binary data
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