Heather,

A managed phone is simply a phone that sipXecs can generate a configuration
file for.  There is no difference in the way a call is sent to or taken from
a managed or un-managed phone.

Mike


On Wed, Aug 25, 2010 at 12:14 PM, Tony Graziano <
[email protected]> wrote:

> Please try using the new wiki... if those links are broken, sound an alarm!
>
>
> http://wiki.sipfoundry.org/display/xecsdev/Adding+support+for+managed+phones
>
> On Wed, Aug 25, 2010 at 12:09 PM, Heather L. Sanders <[email protected]>wrote:
>
>>
>>  My organization requires that we use the Avaya 9640 handsets for our SIP
>> phone implementation.  So far, I have not had many issues with this
>> deployment.  However, I am stuck on an issue with these phones because they
>> are 'unmanaged'.  If you examine the attached pcaps, you will see where the
>> problem lies.
>>
>> In the 'topolycom' pcap, the phonecall is from the avaya 9640 handset.  In
>> frame 9, you can see that the caller's name information is missing.
>>
>> In the 'toavaya' pcap, the phonecall is from a polycom 670 handset.  In
>> frame 9, you can see that the caller's name information is present.
>>
>> I know that this is not an Avaya 9640 issue, because I can also reproduce
>> the issue with the Adore sip phone client on my iPhone, and the X-Lite soft
>> phone client on my windows pc.
>>
>> It is an unmanaged phone issue.
>>
>> I tried to explore adding support for the phones in sipX.  I found this
>> page:
>> http://sipx-wiki.calivia.com/index.php/Adding_support_for_managed_phones... 
>> However, the links to download the code are all broken, thus making it
>> difficult for me to add the support....
>>
>> -Or-
>>
>> Is there a much simpler way for me to get complete from header information
>> to be passed on unmanaged phones?
>>
>> --
>> ------------------------------
>> Heather L. Sanders
>> Linux Systems Administrator
>> Saginaw Valley State University
>> 7400 Bay Road
>> 374 Wickes Hall
>> University Center, MI 48710
>> Office: (989) 964-2156
>> Mobile: (989) 326-3300
>> Email: [email protected]
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
> --
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.984.8431
>
> Email: [email protected]
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: [email protected]
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> Why do mathematicians always confuse Halloween and Christmas?
> Because 31 Oct = 25 Dec.
>
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



-- 
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those who don't.

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