REMOVE the dial plan from the Bria phones so they act the same way the hardphones do.
On Sun, Oct 3, 2010 at 6:05 PM, Norman Branitsky < [email protected]> wrote: > My and my colleague's iMacs are running Bria 3.1 softphones. > Everyone else is using hard phones - Snom 360/370 or Aastraa 53i/57i. > My analog gateway is an AudioCodes MP-118 Firmware 5.8. > Running sipXecs 4.2.1 > > Occasionally, the Bria 3.1 softphones can not dial a number that starts > with the 905 are code. > Bell answers and says "this is a long distance call". > Add a "1" to the number and Bell says "this is a local call". > The Bria softphones have a phone based dial plan that injects a "9" prefix. > The hard phones do not have phone based dial plans. > sipXecs has a "Local" dialplan that removes the "9" prefix. > > Dial a "416-xxx-xxxx" number from a Brian 3.1 softphone, > or "9416-xxx-xxxx" from a hard phone and the AudioCodes log > shows the generated DTMF is "416xxx-xxxx" - the call works. > > Dial "9905-xxx-xxxx" from a hard phone and the call log shows > the generated DTMF is "905-xxx-xxxxx" - the call works. > > Dial "9905-xxx-xxxx" from a Brian 3.1 softphone and the call log shows > the generated DTMF is "9905-xxx-xxxxx" - the call fails. > > This behavior is not consistent. I can most often call my home number > that stats with "905" from my softphone. And I don't see how it can be > a problem with my local instance of the Bria 3.1 softphone because when my > colleague complained that he could not dial a certain "905" number, > I couldn't call that number either. > > I am not certain if that number is still unreachable from either Bria > softphone. > I will check on Monday. > This is the 2nd or 3rd time I have seen this behavior. > Last time I had to use my cell phone to make the call. > > Suggestions, please. > > -- > Norman Branitsky +1 416.798.7948 > Cherniak Software Development Corporation Fax: +1 416.798.0948 > 509-2001 Sheppard Avenue East [email protected] > Toronto, ON M2J 4Z8 sip:[email protected] > Canada http://www.CherniakSoftware.com > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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