Is it OK when he is using exactly the same setup in the states?
If not then probably the echo is caused by his setup.
Also, is the sound OK when he is calling a sip user on the same SipX?

What is he using as Audio device?
Headset should be OK, Clearone Chat50 should be OK, other devices.......

Paul
 
Stiles Watson <[email protected]> wrote:
 
> Sorry, I should have mentioned that the VIP is traveling overseas, not 
> permanently stationed there.
> 
> codec: u-law
> 
> I'm not sure what his ISP is as he is using the hotel's Internet 
connection.
> 
> Stiles
> 
> Michael Broome wrote:
> > What codec are you using and whats the ISP provider
> > M Broome
> > *CEO*
> > SATEL, inc
> > (800) 591-7033
> >
> >
> >
> >
> >
> >
> > On Tue, Oct 5, 2010 at 10:36 AM, Stiles Watson <[email protected] 

> > <mailto:[email protected]>> wrote:
> >
> >     I've got a VIP overseas using X-lite to place calls over the 
public
> >     Internet back to the States via our sipX. Calls go through fine,
> >     but he
> >     says that the some callees tell him that there is a bad echo (all 
hear
> >     themselves to some degree). All outbound calls go though our ITSP
> >     (flowroute). All callees are on PSTN or Cell.
> >
> >     Is there any way to reduce this?
> >
> >     Stiles
> >     _______________________________________________
> >     sipx-users mailing list
> >     [email protected] <
mailto:[email protected]>
> >     List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >
> >
> > 
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