Call trace is attached. 

Looks to me like sipXbridge is getting the call - sees it needs to go to FS 
IP/Port (173.15.28.101:5090), but then returns the "500" error. 



Dave 

----- Original Message ----- 
From: "Tony Graziano" <[email protected]> 
To: "Discussion list for users of sipXecs software" 
<[email protected]> 
Sent: Wednesday, October 6, 2010 9:23:01 AM GMT -06:00 US/Canada Central 
Subject: Re: [sipx-users] 500 Internal Server Error on Invite 

call trace? pcap wont show what internal logic and signaling sipx is using 
inside to come to that conclusion. a trace will. 


On Wed, Oct 6, 2010 at 10:06 AM, Dave Redmore < [email protected] 
> wrote: 




I don't think it is a Freeswitch issue at all. The call never gets past sipX. A 
packet capture on the sipX server shows the Invite come from the phone to sipX, 
sipX returns a "100 Trying" and then immediately returns the "500 Internal 
Server Error" - sipX never tries to reach the Freeswitch box in any way - 
something internal to sipX is dying before it ever gets that far. From the 
error message in the packet capture, it looks like sipX chokes when it tries to 
create the INVITE packet to send on to the gateway (Freeswitch). 



Dave 

----- Original Message ----- 
From: "Tony Graziano" < [email protected] > 

To: "Discussion list for users of sipXecs software" < 
[email protected] > 

Sent: Wednesday, October 6, 2010 8:51:30 AM GMT -06:00 US/Canada Central 
Subject: Re: [sipx-users] 500 Internal Server Error on Invite 




You really need a call trace to get a chance to see what is being sent that 
generates the "500". 


I am not sure why you would be using FS in this way without ensuring that FS is 
rewriting the headers, so I think the issue is going to be "port based". I 
normally do this with a SBC, because they rewrite headers. I am not sure if FS 
does that without a lot of work, they have an example on their wiki: 


http://wiki.freeswitch.org/wiki/SBC_Setup 



On Wed, Oct 6, 2010 at 9:32 AM, Dave Redmore < [email protected] > 
wrote: 




Anyone have any thoughts on this? I'm not sure where to start debugging. 
Something has tripped up siputilities.java - should I file a bug report? I 
don't think I am doing anything "wrong" in my config and it doesn't look like a 
SIP routing/firewall/etc issue. My next step is to rework Freeswitch to listen 
on 5060 and see if that helps - maybe then is a problem with specifying a 
different port in the gateway? 

Dave. 




----- Original Message ----- 
From: "Dave Redmore" < [email protected] > 
To: "Discussion list for users of sipXecs software" < 
[email protected] > 
Sent: Tuesday, October 5, 2010 4:25:38 PM GMT -06:00 US/Canada Central 
Subject: Re: [sipx-users] 500 Internal Server Error on Invite 


Freeswitch is not on the LAN - it is on its own Public IP. My goal with this 
experiment to have my Freeswitch server act as an ITSP using Freeswitch as a 
Proxy/Registar. 


Dave 

----- Original Message ----- 
From: "Tony Graziano" < [email protected] > 
To: [email protected] 
Sent: Tuesday, October 5, 2010 4:17:13 PM GMT -06:00 US/Canada Central 
Subject: Re: [sipx-users] 500 Internal Server Error on Invite 

I would suspect you should not be using sipxbridge at all. 

You should instead remove that role from sips and remove the trunks. 
Recreate the trunks as "unmanaged gateways" to FS (if FS is indeed 
registering to the ITSP). 

Sipx shouldn't have to register to FS I don't think, just be "allowed" to 
send it calls, like anything on the lan. 

============================ 
Tony Graziano, Manager 
Telephone: 434.984.8430 
Fax: 434.984.8431 

Email: [email protected] 

LAN/Telephony/Security and Control Systems Helpdesk: 
Telephone: 434.984.8426 
Fax: 434.984.8427 

Helpdesk Contract Customers: 
http://www.myitdepartment.net/gethelp/ 

----- Original Message ----- 
From: [email protected] 
< [email protected] > 
To: sipx-users < [email protected] > 
Sent: Tue Oct 05 17:12:57 2010 
Subject: [sipx-users] 500 Internal Server Error on Invite 

Hi All, 


I'm doing some experimenting with some different call routing scenarios and 
have run into an issue. 


Sipx 4.2.1 installed from ISO with a Polycom 300 and Grandstream GXP2020 
phones connected for testing. 


Having been testing for a while and everything has been working very well. 
Had my ITSP connected via B2BUA with sipXbridge and incoming/outgoing calls 
were fine. 


I changed the SIP Trunk Gateway that was pointing to my ITSP and pointed it 
to a Freeswitch server that I am running - just to test some ideas. The 
Freeswitch server has a public IP and listens on port 5090. I have the 
"Address" and "Port" fields pointing to my Freeswitch IP and 5090 in the 
main Gateway configuration page and I have "<FS_IP_ADDRESS>:5090>" set under 
the "ITSP Account" settings of the Gateway. 


Sipx is registered to my Freeswitch server via sipXbridge. 


"Long Distance" Dial Plan is enabled and configured to use my Gateway. 


When I try to place a call from a phone - I get back a "500 Internal Server 
Error". A packet capture shows that the phone sends an Invite to sipX, sipX 
returns "100 Trying" and then returns "500 Server Internal Error, with 
sipfrag". The Message Body of the packet says "Sipfrag" and "Exception Info 
Unexpected error creating INVITE at Siputilities.java:839" 


I have googled this error, but not finding any info. 


Anyone have any ideas? 


Thanks, 


Dave Redmore 
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-- 
====================== 
Tony Graziano, Manager 
Telephone: 434.984.8430 
sip: [email protected] 
Fax: 434.984.8431 

Email: [email protected] 

LAN/Telephony/Security and Control Systems Helpdesk: 
Telephone: 434.984.8426 
sip: [email protected] 
Fax: 434.984.8427 

Helpdesk Contract Customers: 
http://www.myitdepartment.net/gethelp/ 

Why do mathematicians always confuse Halloween and Christmas? 
Because 31 Oct = 25 Dec. 


_______________________________________________ sipx-users mailing list 
[email protected] List Archive: 
http://list.sipfoundry.org/archive/sipx-users/ 
_______________________________________________ 
sipx-users mailing list 
[email protected] 
List Archive: http://list.sipfoundry.org/archive/sipx-users/ 



-- 
====================== 
Tony Graziano, Manager 
Telephone: 434.984.8430 
sip: [email protected] 
Fax: 434.984.8431 

Email: [email protected] 

LAN/Telephony/Security and Control Systems Helpdesk: 
Telephone: 434.984.8426 
sip: [email protected] 
Fax: 434.984.8427 

Helpdesk Contract Customers: 
http://www.myitdepartment.net/gethelp/ 

Why do mathematicians always confuse Halloween and Christmas? 
Because 31 Oct = 25 Dec. 


_______________________________________________ sipx-users mailing list 
[email protected] List Archive: 
http://list.sipfoundry.org/archive/sipx-users/ 

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