On 10/05/2010 04:58 PM, Tony Graziano wrote:
> The exact version of sipx makes a difference. Make sure you are running
> the latest 4.2.1 (if you are using 4.2.x) from download.sipfoundry.org
> <http://download.sipfoundry.org>.

sipXecs quit working on me again sometime during the night.

My Polycom SoundPoint IP 321 phone displays "Uri call is disabled" when
I try to go off hook. Soft phones such as twinkle get "registration
failed: 408 Request Timeout".

The web config frontend seems to work fine. It shows the phone
registration as expired. On the System->Servers->Services page it shows
all services as "Running" with a green check mark. The page "Internal
SBC Statistics" shows all gateways as "AUTHENTICATED".

my setup:
sipXecs 4.2.1
4 GB RAM
x86_64
I used the sipXecs ISO to install originally

# uname -a
Linux sip.joeconway.com 2.6.18-194.17.1.el5 #1 SMP Wed Sep 29 12:50:31
EDT 2010 x86_64 x86_64 x86_64 GNU/Linux


> If this happens again:
> 
> top -U sipxchange

Sorry for the poor wrap, but below is the top output:

# top -U sipxchange
top - 08:28:58 up 5 days, 15:22,  1 user,  load average: 0.09, 0.12, 0.12
Tasks: 125 total,   1 running, 123 sleeping,   0 stopped,   1 zombie
Cpu(s):  0.3%us,  0.2%sy,  0.0%ni, 99.5%id,  0.0%wa,  0.0%hi,  0.0%si,
0.0%st
Mem:   4043996k total,  3536120k used,   507876k free,   277316k buffers
Swap:  6289436k total,     1972k used,  6287464k free,   917192k cached

  PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND


26342 sipxchan  18   0 1338m  86m 9876 S  0.3  2.2  13:08.89 java


26504 sipxchan  15   0 1073m 878m 4824 S  0.3 22.2  35:06.33 sipXproxy


22318 sipxchan  15   0  136m 2868 1124 S  0.0  0.1   0:00.00 httpd


22319 sipxchan  15   0  136m 2880 1124 S  0.0  0.1   0:00.00 httpd


22320 sipxchan  15   0  136m 2300  608 S  0.0  0.1   0:00.00 httpd


22321 sipxchan  15   0  136m 2300  608 S  0.0  0.1   0:00.00 httpd


22322 sipxchan  15   0  136m 2300  608 S  0.0  0.1   0:00.00 httpd


24708 sipxchan  18   0  260m 8712 5356 S  0.0  0.2   0:01.83
sipxsupervisor

24944 sipxchan  18   0  121m 4304 2808 S  0.0  0.1   0:06.92
sipxpresence

24998 sipxchan  15   0  100m  24m 2724 S  0.0  0.6   0:10.46
sipxconfig-agen

25068 sipxchan  18   0  209m 4188 2736 S  0.0  0.1   0:04.97 sipstatus


25114 sipxchan  19   0 1305m  42m 9504 S  0.0  1.1   0:04.32 java


25116 sipxchan  15   0  105m  25m 3040 S  0.0  0.6   1:15.70 ruby


25189 sipxchan  18   0  116m 4708 2752 S  0.0  0.1   0:06.52 sipxacd


25237 sipxchan  18   0  121m 4000 2836 S  0.0  0.1   0:06.61 sipxpark


25256 sipxchan  18   0  217m  30m 5352 S  0.0  0.8   0:55.25 freeswitch


25281 sipxchan  18   0 1312m  71m 9700 S  0.0  1.8   0:11.77 java


25287 sipxchan  18   0 65200  16m 2220 S  0.0  0.4   0:48.10 mrtg


25357 sipxchan  18   0  221m 5044 3424 S  0.0  0.1   4:38.65 sipxrls


25382 sipxchan  18   0 1300m  26m 9400 S  0.0  0.7   0:02.57 java


25540 sipxchan  18   0 1308m  55m 9632 S  0.0  1.4   0:09.15 java


25592 sipxchan  18   0 1397m 562m  12m S  0.0 14.2   1:51.10 java


25640 sipxchan  18   0 1326m  91m 9704 S  0.0  2.3   0:11.08 java


25738 sipxchan  20   0 1315m  61m  11m S  0.0  1.6   0:05.14 java


25870 sipxchan  18   0 87936 3560 2640 S  0.0  0.1   0:00.49 sipxsaa


25910 sipxchan  18   0  248m 5876 3812 S  0.0  0.1   4:25.90
sipregistrar

26126 sipxchan  18   0     0    0    0 Z  0.0  0.0   0:00.05
sipxopenfire.sh <defunct>

26212 sipxchan  18   0 1321m  92m 9780 S  0.0  2.3  11:00.33 java


26289 sipxchan  25   0 1416m 123m  10m S  0.0  3.1  25:11.88 java

> You need to see if you have a CPU issue (usage) or perhaps you have
> started to use SWAP...

Shows no excessive CPU or RAM use as far as I can tell.

sipXecs has a ton of logs -- is there any specific log I ought to be
focusing on to diagnose this issue? Anything else I should do before
restarting the service?

Thanks,

Joe

-- 
Joe Conway
credativ LLC: http://www.credativ.us
Linux, PostgreSQL, and general Open Source
Training, Service, Consulting, & 24x7 Support

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