All, My ticket has been opened with granstream for 5 days now and I have not heard from them. Anyone have any ideas on why the 481 error is happening? Have others had better luck with Grandstream support?
Thanks, Jes On Wed, Dec 1, 2010 at 3:56 PM, Becker, Jesse <[email protected]>wrote: > All, > I have opened a ticket with Grandstream for the 481 message I am > receiving. Has anyone else run into this before? > > Thanks, > > Jes > > > On Tue, Nov 30, 2010 at 11:02 AM, Becker, Jesse <[email protected]>wrote: > >> All, >> I am having an issue where a Granstream Handytone 286 can call other >> phones on the sipXecs system, however, it is unable to dial out via the PSTN >> connection. During the call, the gateway sends a SIP update to the Handytone >> and it then responds with a 481 No Such Call. >> >> I have attached a zipped wireshark file. The call is from >> [email protected] and goes out to 818456875064. Our PSTN calls go >> through Call Manager (setup as unmanaged gateway) and then through call >> manager to a Cisco Router 2811 which has PRIs to PAETEC. Our Polycoms dial >> out via this method with no issues. Only the Granstream devices fails with a >> 481. >> >> Any advice would be appreciated. >> >> Jes >> >> -- >> >> *Jesse Becker* | Technical Manager | CCNA, Linux+, Network+ >> SUNY Ulster, 491 Cottekill Road, Stone Ridge, NY 12484 >> Tel 845-687-5064 | Fax 845-687-5105 >> [email protected] | www.sunyulster.edu >> >> Check out our knowledge base: http://kb.sunyulster.edu >> >> > > > -- > > *Jesse Becker* | Technical Manager | CCNA, Linux+, Network+ > SUNY Ulster, 491 Cottekill Road, Stone Ridge, NY 12484 > Tel 845-687-5064 | Fax 845-687-5105 > [email protected] | www.sunyulster.edu > > Check out our knowledge base: http://kb.sunyulster.edu > > -- Jesse Becker | Technical Manager CCNA | Network+ | Linux+ Certified Professional SunGard Higher Education @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 [email protected] | www.sunyulster.edu <http://www.sunyulster.edu/> Check out our knowledge base: http://kb.sunyulster.edu<http://kb.sunyulster.edu/>
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