On Tue, Jan 18, 2011 at 1:53 PM, Matthew Kitchin (public/usenet)
<[email protected]> wrote:
> I finally have a significant new piece of info on this. The original
> issue is below. We were having trouble reproducing it. Today, we
> discovered it happens 100% of the time when a VM is forwarded a second time.
> Call in -> User A VM - forward to -> User B VM - forward to - > User C VM
> When we try the above scenario, user C gets the blank message described
> below every time. They claim this sometimes happens on messages that are
> forwarded a single time, but I still need to see proof of that.
> I still do not know how to turn on "debug logging in sipXivr". Nothing
> sticks out at my in the sipxivr log file. I see it creating an xml file
> for the 3rd destination mailbox.
> I wouldn't have thought this type of VM usage would be so common, but
> apparently it is at my company.
> I will be happy to open a bug report if that is what is appropriate now.
> I wanted to check first to see if anyone else has seen this.

Nice job find out how to reproduce this, definitely open a bug.

re:logs
I looked in some code
  
https://github.com/dhubler/sipxecs/tree/master-4.2/sipXivr/src/main/java/org/sipfoundry/voicemail
and i didn't see any calls to log info in CopyMessage.java so it may
just be that it's not seen by looking the logs.
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