This is a common problem with the older phones / firmware. 3.1.3c is the best firmware on those phones...
You might try upgrading your answering positions to 650's and rotate the 601's out. You'll need new sidecars too unfortunately. Mike On Wed, Jan 19, 2011 at 1:51 PM, Chris St Denis <[email protected]>wrote: > Sipx version 4.2.1 > > I am running 16 polycom 501's and 2 polycom 601's. > > The 2 601 phones have sidecars and are configured with speed dials for > the 17 other phones with presence. Mostly this works fine, but sometimes > it seems to miss messages with a phone showing incorrect status such as > staying on ringing status for an extended period. This will usually > clear itself after 10s of minutes. The phones also occasionally lock up > placing outgoing calls when this happens. > > A packet sniff shows sipx is sending out the correct status information, > but for some reason the phones don't seem to be processing it reliably. > > What can be done to resolve this? I've experimented with firmware > versions from 3.1.1 to 3.1.4 with the same results in them all. 3.1.6 > seems to break everything and anything else new doesn't support the x01 > phones. > > > Also, If the phone has speed dial + presence of itself it has much more > severe stability issues and will generally lock up after placing 2 > calls. This isn't really a problem since I can work around it, but that > should be mentioned in the documentation if it can't be fixed. > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- There are 10 kinds of people in this world, those who understand binary and those who don't. [email protected] blog: http://www.sipxecs.info call: sip:[email protected] <sip%[email protected]>
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