Regarding setting up a truly bilingual voicemail system, we found this post:
http://www.mail-archive.com/[email protected]/msg01992.html But we were not able to get this to work at all. We tried the phantom extension route too (from AA to a voicemail only extension), but system always says "transferring to extension ...", so its not smooth like "normal" multi-level AA. Has anyone implemented a bilingual voicemail system with sipx? -Bob > Hi all, > > I'm looking into migrating from a Mitel 3300 system to SipXecs. I have > the latest stable 4.2.1 release installed and working fine, although > no PSTN gateway yet. > > It seems to handle all our requirements, except one. We are located in > Canada and need a fully bi-lingual voicemail system, with the ability > to switch languages on-the-fly anywhere within the voicemail system > (internal users to set their own preference for voicemail interaction, > and external callers to be able to select their preferred language). > > From what I have learned about SipXecs, it is multi-lingual, there is > a "default" language, and then language over-rides at the "personal > auto-attendant" level. > > I have installed language packs, and can change defaults, but I don't > see any facility for language setting at the system auto-attendant > level, nor for any dial-plan option. > > I think it might be possible to use phantom extensions with personal > auto-attendants set to over-ride language, but it seems an odd hack > with such a powerful system. > > Any guidance from SipX gurus out there? > > Thanks.
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