We actually had this issue with our Mediant 1000 (with PRI) and it was intermittent. A setting did correct it but I cannot remember which.
Geoff Van Brunt IT Manager From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Thursday, May 12, 2011 3:42 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Voicemail cuts off at 30 seconds... version 4.4.0-202 (and 192) This is a sip trunk, and it works fine, just "some" voicemails do this. On Thu, May 12, 2011 at 3:36 PM, Aaron Pursell <[email protected]> wrote: I experienced this in the lab setting prior to deployment and it turned out it was a setting on our Mediant 1000. It was also with every call. Aaron Pursell, Sr. Network Systems Administrator Easter Seals - Goodwill, Northern Rocky Mountain 4400 Central Ave Great Falls, Montana 59405 (406) 771-3721 [email protected] >>> Tony Graziano <[email protected]> 5/12/2011 1:32 PM >>> I am seeing a high number of these at a site. It's not on every calls, and if I try long enough I can get it to reproduce. I've noticed the VM system ends the voicemail after 10 seconds of silence (continuous) has passed. I think that works fine. What I do not understand is why someone would get cut off when (mid sentence, so long duration of silence) and always at the 30 second mark, but not on every call. There are no qos/latency or other trunk issues. The caller might be using a landline or cell, there is no specific calling pattern that this happens on. Just the recording is stopped at 30 seconds. To that end I do not see any adjustable (exposed anyway) settings for voicemail, and am trying to see if anyone else has seen the same issues before I go digging through "why". -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
