in this case it might be an attended transfer that forwards to voicemail being dropped after in the media server for 30 seconds... i'm not ready to declare that yet though. I will have to test tomorrow. if i find this to be the case, i will ask for 3rd party verification...
On Thu, May 12, 2011 at 5:07 PM, Aaron Pursell <[email protected]> wrote: > For us it was Broken Connection Timeout [100 msec] raising it fixed the > voicemails. > > > Aaron Pursell, Sr. > Network Systems Administrator > Easter Seals - Goodwill, Northern Rocky Mountain > 4400 Central Ave > Great Falls, Montana 59405 > > (406) 771-3721 > [email protected] > >>> "Geoff Van Brunt" <[email protected]> 5/12/2011 2:54 PM >>> > > We actually had this issue with our Mediant 1000 (with PRI) and it was > intermittent. A setting did correct it but I cannot remember which. > > Geoff Van Brunt > IT Manager > > > From: [email protected] [mailto: > [email protected]] On Behalf Of Tony Graziano > Sent: Thursday, May 12, 2011 3:42 PM > To: Discussion list for users of sipXecs software > Subject: Re: [sipx-users] Voicemail cuts off at 30 seconds... version > 4.4.0-202 (and 192) > > This is a sip trunk, and it works fine, just "some" voicemails do this. > On Thu, May 12, 2011 at 3:36 PM, Aaron Pursell <[email protected]> wrote: > I experienced this in the lab setting prior to deployment and it turned out > it was a setting on our Mediant 1000. It was also with every call. > > Aaron Pursell, Sr. > Network Systems Administrator > Easter Seals - Goodwill, Northern Rocky Mountain > 4400 Central Ave > Great Falls, Montana 59405 > > (406) 771-3721 > [email protected] > >>> Tony Graziano <[email protected]> 5/12/2011 1:32 PM >>> > > I am seeing a high number of these at a site. It's not on every calls, and > if I try long enough I can get it to reproduce. > > I've noticed the VM system ends the voicemail after 10 seconds of silence > (continuous) has passed. I think that works fine. What I do not understand > is why someone would get cut off when (mid sentence, so long duration of > silence) and always at the 30 second mark, but not on every call. > > There are no qos/latency or other trunk issues. The caller might be using a > landline or cell, there is no specific calling pattern that this happens on. > Just the recording is stopped at 30 seconds. To that end I do not see any > adjustable (exposed anyway) settings for voicemail, and am trying to see if > anyone else has seen the same issues before I go digging through "why". > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.326.5325 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Contract Customers: > http://support.myitdepartment.net > > Blog: > http://blog.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.326.5325 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Contract Customers: > http://support.myitdepartment.net > > Blog: > http://blog.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net <http://support.myitdepartment.net>Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
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