Do you have a call trace of an example? Since the call is not anchored on the sipx server i would assume the patton doesn't like the "intercept" request. Actually, a call trace and a sip debug at the patton would be most helpful. If it does not work and they (patton) explain why, it sounds like a reasonable enhancement request.
On Wed, May 25, 2011 at 9:27 AM, Nathaniel Watkins < [email protected]> wrote: > Here is my scenario: > > > > We have a PRI connected to a Patton 4960. > > > > My user has a User ID of 5001. > > > > When someone calls my line (301-334-5001) from the outside (thus > traversing the PRI) and I try to do a directed call pickup *785001 from > another phone – the call is dropped. > > > > We primarily use Polycom 650s – I’ve tested with various flavors of > firmware on both the polycom and patton side to no avail. > > > > Internally everything works fine – it’s only an issue when an outside > caller is calling thru the Patton (sip trunks also work). Of course – > outside callers is sort of the main thing… > > > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *[email protected] > *Sent:* Wednesday, May 25, 2011 8:47 AM > > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] Configuration for Global or Group call pickup > > > > It works for me, but call pickup is a bit picky in my environment. > When Bria calls Bria then Tandberg C40 can pick up > When Patton calls Bria then Tandberg C40 can't pick up. > > Maybe your problems are caused by similar effects. > > For the rest most of my call pick ups work fine.....(haven't tested every > possibility) > > A few examples: > Calling party Bria: > callee: Tandberg C40 => Bria can't pick up > callee: Tandberg C40 => Polycom can't pick up > callee: Bria => Bria can pick up > callee: Bria => Tandberg can pick up > callee: Polycom => Bria can pick up > > Callling from a Tandberg : > callee: Bria => Bria can pick up > callee: Bria => Polycom can pick up > callee: Polycom => Bria can pick up > (no spare Tandberg yet) > > Calling from a Patton > callee: Bria => Bria can pick up > callee: Bria => Tandberg can't pick up -- different from when Bria > calls... > callee: Bria => Polycom can pick up > callee: Polycom => Tandberg can't pick up > callee: Polycom => Bria can pick up > callee: Tandberg => Bria can't pick up > > Paul > > Nathaniel Watkins <[email protected]> wrote on 24-05-2011 21 > :22:03: > > > **HIJACK** > > > > Can anyone confirm/deny that call pickup does NOT work when the call > > is coming in from a Patton 4960 over a PRI? It doesn’t work for me > > – and Patton doesn’t seem to care. > > > > > > From: [email protected] > > [mailto:sipx-users-<sipx-users-> > > [email protected]] On Behalf Of Michael Picher > > Sent: Tuesday, May 24, 2011 1:58 PM > > To: Discussion list for users of sipXecs software > > Subject: Re: [sipx-users] Configuration for Global or Group call pickup > > > > 3.8? > > On May 24, 2011 7:59 AM, "obi-wan" <[email protected]> wrote: > > > in which version does *78 work.? _i'm 4.2.1 and i can't seem to make > > > this work. > > > > > > obi-wan > > > > > > On Mon, 2011-05-23 at 20:35 -0400, Tony Graziano wrote: > > > > > >> You are asking a question that there is no direct answer for: > > >> > > >> > > >> > > >> system>servers> (choose yours)> registrar (advanced) > > >> > > >> > > >> call pickup is *78. It is a directed call pickup. i.e. "200" is > > >> ringing, to pick it up, dial *78200. > > >> > > >> > > >> There is no built in global call pickup method for the system though. > > >> > > >> > > >> On Mon, May 23, 2011 at 8:07 PM, Wayne A. Green > > >> <[email protected]> wrote: > > >> > > >> Hello All, > > >> > > >> I have a client that desires a globla call pick up feature. > > >> The feature is listed in the feature list but I cannot find > > >> the configuration for this feature. How is this accomplished > > >> and where are the parameters configured? > > >> > > >> Thanks, > > >> > > >> Wayne A. Green > > >> BlackBelt Technologies > > >> C: (334)233-3482 > > >> O: (205)989-0056 > > >> > > >> > > >> > > >> > > >> _______________________________________________ > > >> sipx-users mailing list > > >> [email protected] > > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > >> > > >> > > >> > > >> > > >> -- > > >> ====================== > > >> Tony Graziano, Manager > > >> Telephone: 434.984.8430 > > >> sip: [email protected] > > >> Fax: 434.326.5325 > > >> > > >> Email: [email protected] > > >> > > >> LAN/Telephony/Security and Control Systems Helpdesk: > > >> Telephone: 434.984.8426 > > >> sip: [email protected] > > >> > > >> Helpdesk Contract Customers: > > >> http://support.myitdepartment.net > > >> > > >> > > >> > > >> Blog: > > >> http://blog.myitdepartment.net > > >> > > >> > > >> > > >> Linked-In > > >> Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > >> > > >> > > >> > > >> > > >> _______________________________________________ > > >> sipx-users mailing list > > >> [email protected] > > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > This message and any files transmitted with it are intended only for > > the individual(s) or entity named. If you are not the intended > > individual(s) or entity named you are hereby notified that any > > disclosure, copying, distribution or reliance upon its contents is > > strictly prohibited. If you have received this in error, please > > notify the sender, delete the original, and destroy all copies. > > Email transmissions cannot be guaranteed to be secure or error-free > > as information could be intercepted, corrupted, lost, destroyed, > > arrive late or incomplete, or contain viruses. Garrett County > > Government therefore does not accept any liability for any errors or > > omissions in the contents of this message, which arise as a result > > of email transmission. > > > > > > Garrett County Government, > > 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 > > www.garrettcounty.org_______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net <http://support.myitdepartment.net>Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
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